Account & Billing

Account and User Settings

• Managing User Invitations, Permissions, and Notifications
• Managing User Access: Editing and Removing Users
• Upload Approval: Getting Started and Managing Requests
• 3Play Media Pro Account Overview
• Managing Your 3Play Pro Subscription and Billing Information

Billing and Invoices

• Understanding Billing Structures and Budget Management
• Managing Billing Information and Contacts
• Manage Payment Methods and Pay Invoices
• Managing Invoices: Viewing, Editing, and Closing

File Management

• Self Service Data Deletion
• Search Your Files
• Locate a 3Play Media File ID
• Rename a File
• Upgrade Your Turnaround Service Level
• Manage Active and Archived Folders in a Project

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Project Settings

• Default Order Instructions
• Captions Settings
• Favorite Formats
• Alignment Settings
• Enable Content Publishing
• FTP Deliveries

Policies and Guidelines

• Beta Services
• File Size and Duration Limits
• Understanding Audio Difficulty and Surcharge
• Key Factors Impacting Audio Difficulty