How to Search Your Files in 3Play Media
1. Log into your 3Play Media account
2. Search for the file
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In the top-right search box, input any of the following:
File name
3Play Media File ID #
Keywords from the transcript
Video ID
Press Enter to initiate the search.
3. View Search Results
Results will be displayed within your standard file list.
The total number of results is shown in the bottom-right corner of the page.
To clear the search, delete the current input and press Enter again.
4. Accessing Archived Files
To include archived files in your search:
Click the dropdown menu in the upper-left corner of the My Files page.
Select Archived Files.
This feature is helpful for identifying reasons a file may have been rejected, such as being previously processed and archived.
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To view or download archived files:
They must first be restored to My Files. For instructions on archiving and unarchiving files, refer to the Archive Files article.
5. Filtering Your Files
Enhance your search by applying filters:
By Services: Filter files based on specific services ordered within your account. Only services that have been ordered will appear. Select the checkbox next to the service to view all associated files.
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By Service Statuses: Filter files by their current status:
In Progress: Indicated by a clock icon.
Complete: Indicated by a checkmark icon.
Rejected: Indicated by an "X" icon.
Multiple statuses can be selected, and filters can be cleared by clicking Clear All.
By Languages: Filter files by the language selected during the order process.
By Folders: Filter files by the folder they are stored in. Note that only one folder can be selected at a time.
By Tags: Filter files by tags assigned to them. Tags can be searched using the search bar and can be created as needed.
By Linked Account: Filter files by the linked account associated with them. Linked accounts can be searched using the search bar.
