General Documentation
Pro Accounts
Order Transcription and Captioning Services
- Upload Media Files Stored on a Computer
- Using Links to Upload Media Files
- Cancel a File from Uploading
- Attach Order Instructions to a Pending File
- Transcription Settings Explained
- Transcription Settings
Downloading Captions and Transcript Files
File Management
- Deliveries Module: Create a Delivery Route
- Edit a File
- Locate the 3Play Media File ID
- Search Your Files
- Preview Closed Captions
- Upgrade Your Turnaround Service Level
Account Management
Project Settings
Manage Users
- Invite Users and Grant Permissions
- User Permissions Explained
- Remove User
- Edit a User's Permissions
- What is a Super User?
- What is a Project User?
Profile Settings
Billing and Invoices
- Budgets
- Billing and Invoices Quick Start
- Add a Billing Contact
- Project vs Account Level Billing
- Pay a Closed Invoice by Credit Card
- Close an Invoice to Pay by Check
General Policies
Tips & Tricks
- How to Log In to 3Play Media
- Batch Download Audio Description and Caption Encodings
- Encode Open or Closed Captions with Handbrake
- Upgrade to Full Transcription (from ASR Only, Live Auto Captioning, etc.)
- Transcripts and Closed Captions for edX
- Cisco WebEx: Convert a recording to .MP4
Alignment Service
- Alignment: Best Practices
- Alignment: Upload Through the Account System
- Alignment: Upload Using FTP
- Alignment: Upload Using the API
- Review Alignment Files
- Exporting a UTF-8 .txt file from Word
API Management and Documentation
- Create API V3 Keys
- API v3: Technical Guide
- API: Timeshift
- Advanced Timeshift API
- Locate and Manage Your API Collections (Legacy)
- Files API Methods (Legacy)
SMPTE-based Closed Captions
Working with Video Platforms
Cvent Integration
Aspera Integration
Brightcove Integration
- Brightcove Integration: Overview
- Brightcove: Integration Setup
- Brightcove Integration: Request Captions from Brightcove
- Brightcove Integration: Request Captions from within 3Play Media
- Brightcove Integration: Audio Description Postback for Brightcove
- Brightcove: Add Captions Manually to a Brightcove Video
Ensemble Video
Kaltura Integration
- Kaltura Integration Overview
- Kaltura: Link Accounts to Enable Kaltura Integration
- Upload Kaltura Videos to 3Play Media- From Your Kaltura Account
- Upload Kaltura Videos to 3Play Media- From Your 3Play Media Account
- Kaltura: Send Captions & Audio Descriptions Automatically to Kaltura
- Kaltura: Add Captions Manually to Your Kaltura Video (without using the integration)
KnowledgeVision
movingimage
Ooyala Integration
- Ooyala Integration Overview
- Ooyala: Linking Your Ooyala and 3Play Media Accounts
- Ooyala: Enable Captions to Postback Automatically
- Upload Ooyala Videos to 3Play Media- From The Ooyala Backlot
- Upload Ooyala Videos to 3Play Media- From Your 3Play Account
- Ooyala - Audio Description Videos
Limelight Integration
- Limelight Integration Overview
- Limelight: Integration Setup
- Limelight: Enable Captions to Postback Automatically
- Limelight: Upload Videos to 3Play Media From Limelight
- Limelight: Upload Limelight Content to 3Play Media from Your Linked Account
- Limelight: Add Closed Captions or Subtitles to Your Limelight Content
Flowplayer: Interactive Transcript and Captions
JW Platform
JW Player: Interactive Transcript and Captions
JW Player 6
thePlatform
MediaAMP
MediaPlatform
MediaSpace Module
- MediaSpace Module: Overview
- MediaSpace Module: Setup
- MediaSpace Module: Configuration Options
- MediaSpace Module: Upload Media
- MediaSpace Module: Request Captions
- MediaSpace Module: Approve Caption Requests
Vidcaster
Vidyard Integration
- Vidyard Integration: Audio Description Videos
- Vidyard Integration: Overview
- Vidyard Integration: Setup
- Vidyard Integration: Request Captions using Tag-based Auto Upload
- Vidyard Integration: Request Closed Captions from within your 3Play Media Account
- Vidyard Integration: Publishing Edited Closed Captions
Vimeo Integration
- Vimeo Overview
- Vimeo Integration Setup
- Vimeo: Ordering Captions From Your Vimeo Account
- Vimeo: Ordering Captions From Your 3Play Account
- Vimeo: Add Closed Captions and Subtitles
- Vimeo: Download a Video for Captioning
VoiceThread
Warpwire
Wistia Integration
YouTube Integration
YuJa
Working with Lecture Capture Systems
TechSmith Knowmia
Echo360: Captioning Integration
- Submit File To 3Play For Captioning From Echo Active Learning
- Setup Echo Active Learning Integration
- Echo360: Captioning Integration Overview
- Echo360: Link Your Echo360 Account to Your 3Play Media Account
- Echo360: Initiate a Closed Caption Request for an Echo
- Echo 360: Manually Add a Transcript or Closed Captions
MediaSite 7: Captioning Integration
Desire2Learn
- Desire2Learn Capture: Captioning Overview
- Desire2Learn Capture: Configure and Retrieve Presentation Links
- Desire2Learn Capture: Submit a D2L Presentation for Captioning
- Desire2Learn Capture: Add Searchable Captions to a D2L Presentation
- Desire2Learn Capture: Create a Self-Contained Captioned Presentation for Offline Viewing
Panopto Integration
- Panopto: Integration Overview
- Panopto: Integration Setup
- Panopto: Request Captions for a Video
- Panopto: Folder Level Caption Request Settings
- Panopto: Status of Caption Request
- Routing Panopto Requests to Different 3Play Media Projects
Tegrity
Mediasite: General Documentation
MediaSite 6.1: Captioning Integration
Mediasite 6.0: Captioning Integration
Mediasite 5.5: Captioning Integration
DigitalChalk
Cattura Learning Engine Integration
Working with Learning Management Systems
Blackboard Collaborate
Canvas
Working With Cloud Based Platforms
Google Drive
Box Integration
Dropbox Integration
Live Captioning
Live Captioning: General Documentation
- Live Professional Captioning - Beta
- Live Auto Captioning Overview
- Live Captioning: 3Play Second Screen Webpage Display for Captions
- Live Captioning: Starting and Reconnecting Your Stream
- Live Captioning - Managing reserved instances (Beta)
- Live Captioning with in-player (608 encoded) caption delivery for your Event(s)
Brightcove Live Captioning
- Brightcove Live Captioning: Overview
- Brightcove Live Captioning: Getting Started
- Brightcove Live Captioning: Scheduling a Live Event
- Brightcove Live Captioning: Setting up a captioned back up stream in Brightcove
- Brightcove Live Captioning: Start Live Event with captions delivered in the Brightcove player - BETA
- Brightcove Live Captioning: Event Page Setup for captions delivered to 3Play iFrame or Javascript embed
Facebook Live Captioning
YouTube Live Captioning
- YouTube Live Auto Captioning: Demonstration
- YouTube Live Captioning: Overview
- YouTube Live Captioning: Getting Started
- YouTube Live Captioning: Create a YouTube Live Event
- YouTube Live Captioning: Schedule Live Captions in 3Play Media
- YouTube Live Captioning: Streaming via OBS
Zoom Live Captioning
Additional Services and Tools
Audio Description
- What Is Audio Description?
- Audio Description: Settings
- Audio Description: Special Instructions
- Audio Description: How to Order
- Spanish Audio Description: How to Order
- Audio Description: Order AD for a Completed File
Caption Encoding
- Caption Encoding Service: Best Practices
- Caption Encoding Service: Closed vs Open Captions
- Closed vs Open Captions: Video
- Order a Video with Encoded Captions
- Download Video with Encoded Captions
- Open Caption Encoding Styles
Translation
- Translation: Create a Translation Profile
- Translation: DotSub Overview
- Translation: Gengo Overview
- Translation: Machine Translation Overview
- Translation: Order Translations During Upload
- Translation: Submit a Request for Completed Transcription Files
Vertical Caption Placement
Other Language Transcription
Caption Import Service
3Play Plugin
Additional Services
Upload Approval
Spanish Transcription
Spanish Transcript Alignment Service
Clipmaker
Add-On Modules
Clipmaker v3
- Clipmaker v3: Overview
- Clipmaker v3: Activating the Module
- Clipmaker v3: Settings
- Clipmaker v3: Getting Started
- Clipmaker v3: Building Clip Reels
- Clipmaker v3: Editing Clips in a Working Clip Reel
Dual-Language Transcription
Video Streaming Service
Playlist Search
Video Clip Captioning (ViCC)
Amara Integration
- Amara Integration: Overview
- Amara Integration: Setup
- Amara Integration: Submit a 3Play Media File
- Amara Integration: Update Edited Amara Translation
- Amara Integration: Manually Import to 3Play Media from Amara
- Amara Integration: Edit Automatic Language List
Offline Video Player Documentation
QuickTime: Captions and Subtitles
Adobe Flash CS5.5: Captions and Subtitles
PowerPoint
Adobe Connect
Camtasia
Windows Media Player and Silverlight
- Windows Media Files: Adding Closed Captions or Subtitles using Windows Media File Editor
- Windows Media Files: Windows Media Player Settings
- Windows Media Files: Adding Closed Captions or Subtitles Without Encoding (when the media and captions files are in different directories)
- Windows Media Files: Adding Closed Captions or Subtitles Without Encoding (when the media and captions files are in the same directory)
- Windows Media Files: Embed Closed Captions and Subtitles by Encoding
P3SDK Documentation
P3SDK
P3SDK Player Setup
- thePlatform Plugin SDK Set Up
- Vidyard Plugin SDK Setup
- Able Player Plugin SDK Set Up
- Brightcove CMS Plugin SDK Set Up
- YouTube Plugin SDK Player Setup
- Kaltura Plugin SDK Set Up