General Documentation
Order Transcription and Captioning Services
- Upload Media Files Stored on a Computer
- Using Links to Upload Media Files
- Turnaround Service Levels
- Attach Order Instructions to a Pending File
- Transcription Settings
- Transcription Settings Explained
Downloading Captions and Transcript Files
File Management
- Manage Active and Archived Folders in a Project
- Deliveries Module: Email Delivery
- Locate the 3Play Media File ID
- Upgrade Your Turnaround Service Level
- Cancel a File from Uploading
- Preview Closed Captions
Project Settings
Account and User Settings
- Log in to Your 3Play Media Account
- Managing Your Profile Settings
- Understanding User Roles: Super Users vs. Project Users
- Managing User Invitations, Permissions, and Notifications
- Managing User Access: Editing and Removing Users
- Understanding and Managing Projects
Billing and Invoices
Tips & Tricks
- Batch Download Audio Description and Caption Encodings
- Encode Open or Closed Captions with Handbrake
- Upgrade to Full Transcription (from ASR Only, etc.)
- Transcripts and Closed Captions for edX
- Cisco WebEx: Convert a recording to .MP4
- Transcoding Videos with HandBrake
General Policies
Alignment Service
- Alignment: Best Practices
- Alignment: Upload Through the Account System
- Alignment: Upload Using FTP
- Alignment: Upload Using the API
- Review Alignment Files
- Exporting a UTF-8 .txt file from Word
API Management and Documentation
Working with Video Platforms
Brightcove Integration
- Brightcove Integration: Overview
- Brightcove: Integration Setup
- Brightcove Integration: Request Captions from Brightcove
- Brightcove Integration: Request Captions from within 3Play Media
- Brightcove Integration: Audio Description Postback for Brightcove
- Brightcove: Add Captions Manually to a Brightcove Video
Ensemble Video
Kaltura Integration
- Kaltura Integration Overview
- Kaltura: Link Accounts to Enable Kaltura Integration
- Upload Kaltura Videos to 3Play Media- From Your Kaltura Account
- Upload Kaltura Videos to 3Play Media- From Your 3Play Media Account
- Kaltura: Send Captions & Audio Descriptions Automatically to Kaltura
- Kaltura: Add Captions Manually to Your Kaltura Video (without using the integration)
KnowledgeVision
movingimage
Limelight Integration
- Limelight Integration Overview
- Limelight: Integration Setup
- Limelight: Enable Captions to Postback Automatically
- Limelight: Upload Videos to 3Play Media From Limelight
- Limelight: Upload Limelight Content to 3Play Media from Your Linked Account
- Limelight: Add Closed Captions or Subtitles to Your Limelight Content
Flowplayer: Interactive Transcript and Captions
JW Platform
JW Player: Interactive Transcript and Captions
JW Player 6
thePlatform
MediaAMP
MediaPlatform
MediaSpace Module
Vidyard Integration
- Vidyard Integration: Audio Description Videos
- Vidyard Integration: Overview
- Vidyard Integration: Setup
- Vidyard Integration: Request Captions using Tag-based Auto Upload
- Vidyard Integration: Request Closed Captions from within your 3Play Media Account
- Vidyard Integration: Publishing Edited Closed Captions
Vimeo Integration
- Vimeo Overview
- Vimeo Integration Setup
- Vimeo: Ordering Captions From Your Vimeo Account
- Vimeo: Ordering Captions From Your 3Play Account
- Vimeo: Add Closed Captions and Subtitles
- Vimeo: Download a Video for Captioning
VoiceThread
Warpwire
Wistia Integration
- Wistia: Integration Setup
- Wistia: Submit a Closed Captioning Request
- Wistia: Manually Add Captions to a Wistia Video
- Manually Add Audio Descriptions to a Wistia Video
- Wistia: Advanced Transcript Actions
- Wistia: Order Closed Captions from Your Wistia Account
YouTube Integration
YuJa
Working with Lecture Capture Systems
TechSmith Knowmia
Echo360: Captioning Integration
- Submit File To 3Play For Captioning From Echo Active Learning
- Setup Echo Active Learning Integration
- Echo360: Captioning Integration Overview
- Echo360: Link Your Echo360 Account to Your 3Play Media Account
- Echo360: Initiate a Closed Caption Request for an Echo
- Echo 360: Manually Add a Transcript or Closed Captions
MediaSite 7: Captioning Integration
Desire2Learn
- Desire2Learn Capture: Captioning Overview
- Desire2Learn Capture: Configure and Retrieve Presentation Links
- Desire2Learn Capture: Submit a D2L Presentation for Captioning
- Desire2Learn Capture: Add Searchable Captions to a D2L Presentation
- Desire2Learn Capture: Create a Self-Contained Captioned Presentation for Offline Viewing
Panopto Integration
- Panopto: Integration Overview
- Panopto: Integration Setup
- Panopto: Request Captions for a Video
- Panopto: Folder Level Caption Request Settings
- Panopto: Status of Caption Request
- Routing Panopto Requests to Different 3Play Media Projects
Tegrity
Mediasite: General Documentation
MediaSite 6.1: Captioning Integration
Mediasite 6.0: Captioning Integration
Mediasite 5.5: Captioning Integration
DigitalChalk
Cattura Learning Engine Integration
Working with Learning Management Systems
Blackboard Collaborate
Canvas
Working With Cloud Based File Share Services
Google Drive
Box Integration
Dropbox Integration
Live Captioning
AIM Integration Live Caption Accommodation Requests
- Managing Important Dates for Live Captioning in AIM
- AIM Version 5 (DSV5): Managing Classroom Support Contacts
- AIM Version 5 (DSV5): Getting Started - Linking your AIM Account to 3Play
- AIM Version 5 (DSV5): Live Captioning 'Custom Accommodation' Requests within AIM
- AIM Version 5 (DSV5): Live Captioning AIM Student Accommodation Requests
- AIM Version 4 (DSV4): Live Captioning AIM Student Accommodation Requests
Live Captioning: General Documentation
- Order and Manage Live Captioning for Recurring Events
- 3Play Live Virtual Encoding - Beta
- Adding a PDF to your Live Event
- Using a Reserved Embed / External Webpage URL for your Live Captioning Event
- Live Professional Captioning
- Live Auto Captioning Overview
Live Captioning Video Tutorials
RTMP Live Captioning
Zoom Live Captioning
YouTube Live Captioning
Brightcove Live Captioning
- Brightcove Live Captioning: Overview
- Brightcove Live Captioning: Getting Started
- Brightcove Live Captioning: Scheduling a Live Event
- Brightcove Live Captioning: Setting up a captioned back up stream in Brightcove
- Brightcove Live Captioning: Event Page Setup for captions delivered to 3Play iFrame or Javascript embed
- Brightcove Live Captioning: Start Live Event with captions delivered to 3Play iFrame or Javascript embed
Webex Live Captioning
Evertz Live Captioning
Additional Services and Tools
Discover Beta Services
Access Player
Audio Description
- What Is Audio Description?
- Audio Description: Settings
- Audio Description: Special Instructions
- Audio Description: Ordering During Upload
- Spanish Audio Description: How to Order
- Audio Description: Order AD for a Completed File
Caption Encoding
- Caption Encoding Service: Best Practices
- Caption Encoding Service: Closed vs Open Captions
- Closed vs Open Captions: Video
- Order a Video with Encoded Captions
- Download Video with Encoded Captions
- Open Caption Encoding Styles
Subtitles and Translation
- Subtitles & Translation: Transcribe a File in One Language, then Translate It into Other Languages
- Subtitles & Translation: Provide Notice for a Fast Transperfect Turnaround
- Subtitles & Translation: Activate Fast Transperfect Turnaround Module
- Subtitles & Translation: Transperfect Overview
- Subtitles & Translation: Create a Translation Profile
- Subtitles & Translation: Gengo Overview
Vertical Caption Placement
Other Language Transcription
Caption Import Service
3Play Plugin
Additional Services
Dubbing
Spanish Transcription
Clipmaker
Add-On Modules
Clipmaker v3
- Clipmaker v3: Overview
- Clipmaker v3: Activating the Module
- Clipmaker v3: Settings
- Clipmaker v3: Create a Reel
- Clipmaker v3: Building Clip Reels
- Clipmaker v3: Editing Clips in a Working Clip Reel
Dual-Language Transcription
Video Streaming Service
Playlist Search
Video Clip Captioning (ViCC)
Amara Integration
- Amara Integration: Overview
- Amara Integration: Setup
- Amara Integration: Submit a 3Play Media File to Amara for Translation
- Amara Integration: Update Edited Amara Translation
- Amara Integration: Manually Import to 3Play Media from Amara
- Amara Integration: Edit Automatic Language List
Offline Video Player Documentation
QuickTime: Captions and Subtitles
Adobe Flash CS5.5: Captions and Subtitles
PowerPoint
Adobe Connect
Camtasia
Windows Media Player and Silverlight
- Windows Media Files: Adding Closed Captions or Subtitles using Windows Media File Editor
- Windows Media Files: Windows Media Player Settings
- Windows Media Files: Adding Closed Captions or Subtitles Without Encoding (when the media and captions files are in different directories)
- Windows Media Files: Adding Closed Captions or Subtitles Without Encoding (when the media and captions files are in the same directory)
- Windows Media Files: Embed Closed Captions and Subtitles by Encoding
P3SDK Documentation
P3SDK
P3SDK Player Setup
- thePlatform Plugin SDK Set Up
- Vidyard Plugin SDK Setup
- Able Player Plugin SDK Set Up
- Brightcove CMS Plugin SDK Set Up
- YouTube Plugin SDK Player Setup
- Kaltura Plugin SDK Set Up