General Documentation
Pro Accounts
Order Transcription and Captioning Services
- Upload Media Files Stored on a Computer
- Using Links to Upload Media Files
- Cancel a File from Uploading
- Attach Order Instructions to a Pending File
- Transcription Settings Explained
- Transcription Settings
Downloading Captions and Transcript Files
File Management
- Deliveries Module: Create a Delivery Route
- Edit a File
- Locate the 3Play Media File ID
- Search Your Files
- Preview Closed Captions
- Upgrade Your Turnaround Service Level
Account Management
Project Settings
Manage Users
- Invite Users and Grant Permissions
- User Permissions Explained
- Remove User
- Edit a User's Permissions
- What is a Super User?
- What is a Project User?
Profile Settings
Billing and Invoices
- Billing and Invoices Quick Start
- Add a Billing Contact
- Project vs Account Level Billing
- Pay a Closed Invoice by Credit Card
- Close an Invoice to Pay by Check
- View, Print, and Download Invoices
General Policies
Tips & Tricks
- How to Log In to 3Play Media
- Batch Download Audio Description and Caption Encodings
- Encode Open or Closed Captions with Handbrake
- Upgrade to Full Transcription (from ASR Only, Live Auto Captioning, etc.)
- Transcripts and Closed Captions for edX
- Cisco WebEx: Convert a recording to .MP4
Alignment Service
- Alignment: Best Practices
- Alignment: Upload Through the Account System
- Alignment: Upload Using FTP
- Alignment: Upload Using the API
- Review Alignment Files
- Exporting a UTF-8 .txt file from Word
API Management and Documentation
- Create API V3 Keys
- API v3: Technical Guide
- API: Timeshift
- Advanced Timeshift API
- Locate and Manage Your API Collections (Legacy)
- Files API Methods (Legacy)
SMPTE-based Closed Captions
Working with Video Platforms
Cvent Integration
Aspera Integration
Brightcove Integration
- Brightcove Integration: Overview
- Brightcove: Integration Setup
- Brightcove Integration: Request Captions from Brightcove
- Brightcove Integration: Request Captions from within 3Play Media
- Brightcove Integration: Audio Description Postback for Brightcove
- Brightcove: Add Captions Manually to a Brightcove Video
Ensemble Video
Kaltura Integration
- Kaltura Integration Overview
- Kaltura: Link Accounts to Enable Kaltura Integration
- Upload Kaltura Videos to 3Play Media- From Your Kaltura Account
- Upload Kaltura Videos to 3Play Media- From Your 3Play Media Account
- Kaltura: Send Captions & Audio Descriptions Automatically to Kaltura
- Kaltura: Add Captions Manually to Your Kaltura Video (without using the integration)
KnowledgeVision
movingimage
Ooyala Integration
- Ooyala Integration Overview
- Ooyala: Linking Your Ooyala and 3Play Media Accounts
- Ooyala: Enable Captions to Postback Automatically
- Upload Ooyala Videos to 3Play Media- From The Ooyala Backlot
- Upload Ooyala Videos to 3Play Media- From Your 3Play Account
- Ooyala - Audio Description Videos
Limelight Integration
- Limelight Integration Overview
- Limelight: Integration Setup
- Limelight: Enable Captions to Postback Automatically
- Limelight: Upload Videos to 3Play Media From Limelight
- Limelight: Upload Limelight Content to 3Play Media from Your Linked Account
- Limelight: Add Closed Captions or Subtitles to Your Limelight Content
Flowplayer: Interactive Transcript and Captions
JW Platform
JW Player: Interactive Transcript and Captions
JW Player 6
thePlatform
MediaAMP
MediaPlatform
MediaSpace Module
- MediaSpace Module: Overview
- MediaSpace Module: Setup
- MediaSpace Module: Configuration Options
- MediaSpace Module: Upload Media
- MediaSpace Module: Request Captions
- MediaSpace Module: Approve Caption Requests
Vidcaster
Vidyard Integration
- Vidyard Integration: Audio Description Videos
- Vidyard Integration: Overview
- Vidyard Integration: Setup
- Vidyard Integration: Request Captions using Tag-based Auto Upload
- Vidyard Integration: Request Closed Captions from within your 3Play Media Account
- Vidyard Integration: Publishing Edited Closed Captions
Vimeo Integration
- Vimeo Overview
- Vimeo Integration Setup
- Vimeo: Ordering Captions From Your Vimeo Account
- Vimeo: Ordering Captions From Your 3Play Account
- Vimeo: Add Closed Captions and Subtitles
- Vimeo: Download a Video for Captioning
VoiceThread
Warpwire
Wistia Integration
YouTube Integration
YuJa
Working with Lecture Capture Systems
TechSmith Knowmia
Echo360: Captioning Integration
- Submit File To 3Play For Captioning From Echo Active Learning
- Setup Echo Active Learning Integration
- Echo360: Captioning Integration Overview
- Echo360: Link Your Echo360 Account to Your 3Play Media Account
- Echo360: Initiate a Closed Caption Request for an Echo
- Echo 360: Manually Add a Transcript or Closed Captions
MediaSite 7: Captioning Integration
Desire2Learn
- Desire2Learn Capture: Captioning Overview
- Desire2Learn Capture: Configure and Retrieve Presentation Links
- Desire2Learn Capture: Submit a D2L Presentation for Captioning
- Desire2Learn Capture: Add Searchable Captions to a D2L Presentation
- Desire2Learn Capture: Create a Self-Contained Captioned Presentation for Offline Viewing
Panopto Integration
- Panopto: Integration Overview
- Panopto: Integration Setup
- Panopto: Request Captions for a Video
- Panopto: Folder Level Caption Request Settings
- Panopto: Status of Caption Request
- Routing Panopto Requests to Different 3Play Media Projects
Tegrity
Mediasite: General Documentation
MediaSite 6.1: Captioning Integration
Mediasite 6.0: Captioning Integration
Mediasite 5.5: Captioning Integration
DigitalChalk
Cattura Learning Engine Integration
Working with Learning Management Systems
Blackboard Collaborate
Canvas
Working With Cloud Based Platforms
Google Drive
Box Integration
Dropbox Integration
Live Auto Captioning
Live Auto Captioning: General Documentation
- Live Auto Captioning with in-player (608 encoded) caption delivery for your Event(s)
- Live Auto Captions: Schedule Live Captions for an RTMP Stream with captions delivered in any video player - BETA
- Live Auto Captioning Overview
- Live Auto Captioning: Advanced Settings Overview
- Live Auto Captioning: Add a Wordlist
- Live Auto Captioning: Edit a File
Brightcove Live Auto Captioning
- Brightcove Live Auto Captioning: Setting up a captioned back up stream in Brightcove
- Brightcove Live Auto Captioning: Start Live Event with captions delivered in the Brightcove player - BETA
- Brightcove Live Auto Captioning: Scheduling a Live Event
- Brightcove Live Auto Captioning: Overview
- Brightcove Live Auto Captioning: Getting Started
- Brightcove Live Auto Captioning: Event Page Setup for captions delivered to 3Play iFrame or Javascript embed
Facebook Live Auto Captioning
YouTube Live Auto Captioning
- YouTube Live Auto Captioning: Demonstration
- YouTube Live Auto Captioning: Overview
- YouTube Live Auto Captioning: Getting Started
- YouTube Live Auto Captioning: Create a YouTube Live Event
- YouTube Live Auto Captioning: Schedule Live Auto Captions in 3Play Media
- YouTube Live Auto Captioning: Streaming via OBS
Zoom Live Auto Captioning
Additional Services and Tools
Audio Description
- What Is Audio Description?
- Audio Description: Settings
- Audio Description: Special Instructions
- Audio Description: How to Order
- Spanish Audio Description: How to Order
- Audio Description: Order AD for a Completed File
Caption Encoding
- Caption Encoding Service: Best Practices
- Caption Encoding Service: Closed vs Open Captions
- Closed vs Open Captions: Video
- Order a Video with Encoded Captions
- Download Video with Encoded Captions
- Open Caption Encoding Styles
Translation
- Translation: Create a Translation Profile
- Translation: DotSub Overview
- Translation: Gengo Overview
- Translation: Machine Translation Overview
- Translation: Order Translations During Upload
- Translation: Submit a Request for Completed Transcription Files
Vertical Caption Placement
Other Language Transcription
Caption Import Service
3Play Plugin
Additional Services
Upload Approval
Spanish Transcription
Spanish Transcript Alignment Service
Clipmaker
Add-On Modules
Clipmaker v3
- Clipmaker v3: Overview
- Clipmaker v3: Activating the Module
- Clipmaker v3: Settings
- Clipmaker v3: Getting Started
- Clipmaker v3: Building Clip Reels
- Clipmaker v3: Editing Clips in a Working Clip Reel
Dual-Language Transcription
Video Streaming Service
Playlist Search
Video Clip Captioning (ViCC)
Amara Integration
- Amara Integration: Overview
- Amara Integration: Setup
- Amara Integration: Submit a 3Play Media File
- Amara Integration: Update Edited Amara Translation
- Amara Integration: Manually Import to 3Play Media from Amara
- Amara Integration: Edit Automatic Language List
Offline Video Player Documentation
QuickTime: Captions and Subtitles
Adobe Flash CS5.5: Captions and Subtitles
PowerPoint
Adobe Connect
Camtasia
Windows Media Player and Silverlight
- Windows Media Files: Adding Closed Captions or Subtitles using Windows Media File Editor
- Windows Media Files: Windows Media Player Settings
- Windows Media Files: Adding Closed Captions or Subtitles Without Encoding (when the media and captions files are in different directories)
- Windows Media Files: Adding Closed Captions or Subtitles Without Encoding (when the media and captions files are in the same directory)
- Windows Media Files: Embed Closed Captions and Subtitles by Encoding
P3SDK Documentation
P3SDK
P3SDK Player Setup
- thePlatform Plugin SDK Set Up
- Vidyard Plugin SDK Setup
- Able Player Plugin SDK Set Up
- Brightcove CMS Plugin SDK Set Up
- YouTube Plugin SDK Player Setup
- Kaltura Plugin SDK Set Up