Follow the steps below to edit a file created using a Live Captioning service.
Please note that as an alternative to editing the file, the file can be upgraded to full transcription following the steps linked here.
Prerequisites
- This service is not available to Express customers
1. Navigate to Live Captioning Files
Select the small check box next to Live Captioning &/or Live Auto Captioning located at the top of the filters on your My Files page. Then, search for the file that you'd like to edit.
2. Select a File to Edit
Once you have found the file you wish to edit, click on the file name. A preview of the file's details and information will appear on the right side of the screen.
3. Click Edit
Click "Edit" in the file details overview to open our customer-facing transcript editor.