The article below details the actions that can be taken on a file that was created using the Live Captioning service.
IMPORTANT NOTE: The source video will need to be added prior to being able to upgrade to full transcription as well as order vertical caption placement, caption encodings, translations, Audio Description, and Video Clip Captioning services.
Step 1- Navigate to Live Captioning
Click Live Captioning located at the top of the My Files page.
Step 2- Click View File
A list of all Live Captioning files will display here. Locate the file and then click View File located on the right-hand side of the file list.
Step 3- Click Order More > Upgrade to Full Transcription
Once View File is clicked the file will open within the My Files page.
Click the Order More button to display a list of all additional services available for this individual file. Then click Upgrade to Full Transcription.
As mentioned, some services are unavailable without the source media. Follow these steps to add the source media to then make all possible services available.
Additional Services May Include: