Live Captioning: Advanced Settings Overview

Once a Live event has been created, the Live Event Settings listed below can be edited for the Live Captions up until 5 minutes prior to the scheduled start time.

Note: There may be additional settings dependent on the hosting platform.



Event Start Time

The date and time when the event is intended to begin.


Target Maximum Delay

Drag the dial button to the right of the screen to increase the Target Maximum Delay and to the left of the screen to decrease the Target Maximum Delay in milliseconds. This sets a delay between the stream we receive and the captions we output. The more the delay, the more accurate the output.

Default Value: 5000ms

Please note: Do not delay the stream provided to us.


Filter Possibly Offensive Words

Select from the following options from the dropdown menu: None, Normal, High, or Strict to filter possibly offensive words. 

Default: Normal

Filter Possibly Offensive Words field
Please contact your Account Manager for more information about this setting.


Event Wait Time

The amount of time in minutes for our system to wait after the scheduled Event Start Time. If there is no audio detected by the end of the Event Wait Time, the 3Play Live Captioning event will stop.

Default Value: 30 minutes


Event Max Time

Enter the duration in minutes of the live event to be live captioned. Note that the event will automatically conclude once the live streaming stops however this should be thought of as a safety-net, auto-off feature should the broadcasting software continue streaming.

In addition to this being thought of as a safety-net, the event will also automatically end when the event reaches the assigned value so be sure that the Event Max Time will in fact be longer than the event itself.

Default Value: 480 minutes.


Keep Stream?

If activated, the live stream will be saved as the source for the file after the event. This is useful if service upgrades are anticipated, e.g. to Transcription. 

Note: This is only available for RTMP streams.

Default: Off

Read more about how to upgrade the transcript for a completed Live Captioning event



File Name

When an event is created the file name defaults to Live Stream at MM/DD/YYYY HH:MM:SS AM/PM however the file name can be changed. 

Default Naming Convention: Stream at MM/DD/YYYY HH:MM:SS AM/PM





Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk