Live Auto Captioning: Manage and Upgrade Files

The article below details the actions that can be taken on a file that was created using the Live Auto Captioning service.

IMPORTANT NOTE: The source video will need to be added prior to being able to upgrade to full transcription as well as order vertical caption placement, caption encodings, translations, Audio Description, and Video Clip Captioning services.

PRO TIP: Upgrading to Full Transcription or at least editing the transcript first may be best prior to ordering any other additional services.

Step 1- Navigate to Live Auto Captioning

Click Live Auto Captioning located at the top of the My Files page.

Step 2- Click View File

A list of all Live Auto Captioning files will display here. Locate the file and then click View File located on the right-hand side of the file list.

Step 3- Click Order Services

Once View File is clicked the file will open within the My Files page.
Click the Order Services button to display a list of all additional services available for this individual file.

As mentioned, some services are unavailable without the source media. Follow these steps to add the source media to then make all possible services available.

PRO TIP: Upgrading to Full Transcription or at least editing the transcript first may be best prior to ordering any other additional services.

Additional Services May Include:

Upgrade to Full Transcription
Vertical Caption Placement
Caption Encoding
Translation
Video Clip Captioning
Audio Description

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