The article below details the actions that can be taken on a file that was created using the Live Auto Captioning service.
IMPORTANT NOTE: If an RTSP stream was used as the live event URL the source video will need to be added prior to being able to upgrade to full transcription as well as order vertical caption placement, caption encodings, translations, Audio Description, and Video Clip Captioning services.
If an RTMP stream was provided for the live event URL when the event was scheduled, 3Play Media will automatically capture the source from the event and the following actions will be available as listed in step 3.
Step 1- Navigate to Live Auto Captioning
Click Live Auto Captioning located at the top of the My Files page.
Step 2- Click View File
A list of all Live Auto Captioning files will display here. Locate the file and then click View File located on the right-hand side of the file list.
Step 3- Click Order Services
Once View File is clicked the file will open within the My Files page.
Click the Order Services button to display a list of all additional services available for this individual file.
As mentioned, some services may only be available if an RTMP stream was provided for the Live Auto Captioning service when the event was scheduled. If an RTSP stream was provided, follow these steps to add the source media to then make all possible services available.
Additional Services May Include: