Deliveries Module: Request Access and Activate

Follow the steps below to enable the Deliveries Module, which can be enabled for your account if you require:

  • Transcript or Caption delivery via...
    • FTP or FTPS (also referred to as FTP over TLS, or FTP over SSL)
    • Callback URL
    • Email
  • Audio Description delivery via FTP or FTPS

See also: Creating a Delivery Route

Step 1- Navigate to Settings

Click Settings located in the upper right-hand corner of the page.

3Play Media Project Settings button

Step 2- Select "Deliveries"

On the lower, left-hand side of the screen click Deliveries from the Add-On Modules menu.

Step 3- Click Request Access

Click Request Access to notify your 3Play Media account manager that you would like this module added to your 3Play Media account. 

Step 4- Activate Module

Once access has been granted for the module navigate back to the Deliveries Module and click Activate Module

Have more questions? Submit a request


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