Deliveries Module: Request Access and Activate

Follow the steps below to enable the Deliveries Module, which can be enabled for your account if you require:

  • Transcript or Caption delivery via:
    • FTP or FTPS (also referred to as FTP over TLS, or FTP over SSL)
    • Callback URL
    • Email
  • Audio Description delivery via FTP or FTPS

See also: Creating a Delivery Route

 

Prerequisites

  • This service is not available to Express accounts.

Steps to Request Access and Activate The Deliveries Module

1. Navigate to Settings

Click Settings located in the upper right-hand corner of the page.

3Play Media Project Settings button

2. Select "Deliveries"

On the lower, left-hand side of the screen click Deliveries from the Add-On Modules menu.

3. Click Request Access

Click Request Access to notify your 3Play Media account manager that you would like this module added to your 3Play Media account. 

4.Activate Module

Once access has been granted for the module navigate back to the Deliveries Module and click Activate Module

Have more questions? Submit a request

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