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  1. 3Play Media Support
  2. Getting Started
  3. Start Here: Essential Basics

Start Here: Essential Basics

This section will guide you through the basics of using 3Play Media — from setting up your account and uploading files to managing your projects and downloading your transcripts and captions. Start here to get up and running quickly and confidently.

  • Log in to Your 3Play Media Account
  • Managing Your Profile Settings
  • Understanding User Roles: Super Users vs. Project Users
  • Understanding and Managing Projects
  • Setting Up Your Basic Account Preferences
  • Turnaround Service Levels
  • Uploading Media Files from Your Computer and via Links
  • Attach Order Instructions to a Pending File
  • Cancel a File from Uploading
  • Preview Closed Captions
  • Downloading Files from 3Play Media
  • Billing and Invoices Quick Start
3Play Media Support
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255 State St
Floor 6
Boston, MA 02109

Tel: (617) 764-5189
Fax: (617) 245-0510