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Attach Order Instructions to a Pending File

Updated

Attaching order instructions to a pending file is vital in ensuring accurate and high-quality caption outputs. This process allows you to provide editors with the specific context or guidelines to meet your project requirements effectively.

To achieve the most precise caption results, add a note or attach a PDF containing your order instructions to a file while it is still pending. Providing clear instructions helps streamline the editing process and ensures that the final captions align with your expectations.

 

Note: Once a file transitions from the pending state to the editing stage, order instructions can no longer be added or modified. In this case, please contact support@3playmedia.com for assistance in passing your instructions to the file editor. 

 

Steps to Attach Order Instructions

1. Click the File

  • After uploading a file to your 3Play Media project, click on the name of the file to open its details page.

2. Click "Add Order Instructions"

  • On the file details page, click the Add Order Instructions button to proceed.

3. Enter and Save Order Instructions

  • Enter your instructions in the provided text box (maximum 500 characters) and click Save.

4. Attach a PDF (Optional)

  • If you prefer to attach a PDF instead of entering text:
    • Click Choose File to select the corresponding PDF from your device.
    • After attaching the file, click Save.

5. Confirmation

  • A message will appear at the top of the page confirming that your order instructions have been successfully saved.
  • The entered text or attached PDF will be viewable from the file page view.

 

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Note: Order instructions can also be added at the FOLDER or PROJECT level. See more information on folder and project-level order instructions. 

 

Steps to Edit Order Instructions

1. Open the File

  • Click on the name of the file for which you want to edit the order instructions.

2. Click the Edit Icon

  • Locate the Edit icon above the saved order instructions and click it.

3. Make Changes

  • Modify the order instructions as needed.

4. Save Changes

  • After making the necessary updates, click Save.

5. Confirmation

  •  
    • A message will appear confirming that your order instructions have been successfully updated.

 

 

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