Need to stop a file upload?
You can cancel files while they are still pending. If editors have already begun work, cancellation may no longer be possible. If you don't see a cancel option, contact support@3playmedia.com to confirm whether cancellation is still available.
Steps to Cancel Files
1. Click the File
- Click on the name of the file that needs to be canceled.
2. Click Cancel
- Click Cancel located on the right-hand side of the file show page.
3. Click Submit
- A dialog box will appear. Click YES - Cancel Service to cancel the request.
