Subtitles & Translation: Provide Notice for a Fast Transperfect Turnaround

To help ensure your Fast Turnaround requests for Transperfect services are delivered on time you can provide notice up to 48 hours before you place the order through the Scheduled Order Form. 

Prerequisites

• This service is not available to Express account types
• Click Request Access within the Translation Module to notify 3Play Media to activate this feature
• Make sure the Fast Transperfect Turnaround Module is enabled in your project. 
• Transcription and captioning must be completed in the language spoken in the file's original audio prior to being able to order translations on completed files. Click here to learn more about the process
• You must have a translation profile set up prior to being able to order translations
• Review your completed transcription and captioning file for accuracy prior to ordering a translation on your file. Edits made to your transcripts AFTER submitting them for translation WILL NOT propagate to the translated file. Avoid editing the transcript until the subtitles & translation service is complete. See more information on how to edit a transcript.

Steps to Provide Advanced Notice for a Transperfect Fast Turnaround

 1. Navigate to the Scheduled Orders section of your account

Once the Add On Module is enabled, Scheduled Orders will appear on your secondary navigation bar. 

 2. Add Scheduled Order

Enter details about your upcoming order as accurately as possible. Scheduled orders are subject to Transperfect SLAs as defined at the end of this article.

Files submitted with valid notice will receive a 25% discount at the time of invoicing.

• Valid notice means the scheduled order form was submitted at least 48 hours prior to submitting your order and the notice provided matches the same duration and languages as the media files you submit to 3Play. 

Transperfect SLAs: