Subtitles & Translation: Activate Fast Transperfect Turnaround Module

Requesting faster turnaround times for Transperfect Translation and Other Language Transcription requests is possible however it is not an option available by default. Follow the steps below to enable fast turnaround options for the Transperfect services within a 3Play Media project. 

Prerequisites

• This service is not available to Express account types
• Before getting started please click Request Access within the Translation Module to notify 3Play Media to activate this feature
• Transcription and captioning must be completed in the language spoken in the file's original audio prior to being able to order translations on completed files. Click here to learn more about the process
• You must have a translation profile set up prior to being able to order translations

Steps to Activate the Fast Transperfect Turnaround Module

 1. Navigate to Fast Transperfect Turnaround Module

Click Settings located in the upper, right-hand corner of the My Files page.

From Settings, locate Add-On Modules on the left-hand side of the page.

Click Fast Transperfect Turnaround. 

 2.  Request Access

Click Request Access to notify your account manager that you would like access to this module.

Once access has been granted you will need to navigate back to the module to activate it.

 3.  Submit Scheduled Order Information

To submit notice about an upcoming order, fill out the Scheduled Order form (now available in your navigation bar).

See more information for scheduling an order to provide notice to Transperfect.

 4.  Select Desired Turnaround for Future Orders

Once activated, turnaround options for Expedited (2 day) and Rush (1 day) will display in addition to Standard when placing an order for Translation and Other Language Transcription if Transperfect is selected as your vendor.

Turnaround is guaranteed with respect to defined SLAs and difficult content.