Live Professional Captioning without a stream to 3Play - BETA

 

3Play now offers Live Professional Captioning without needing to receive a stream from your event. 3Play requires a link or phone number through which our captioner can access your event audio.

Captioning delivery methods available with this workflow are the 3Play Embed as well as the 3Play Second Screen Webpage .

Please contact your account manager or 3Play Support to have the Streamless scheduler enabled for your account. 

NOTE:

  • Live Auto Captions, and Live Auto Caption failover are not available with this workflow, as this workflow lacks a stream from which to generate Auto Captions.
  • Our Captioner must be able to access the event audio in order to generate captions. Access to the event audio is dependent on providing valid access information when ordering a Streamless Event.

 

Step 1 - Navigate to the Live Captioning page

Click into the Live Captioning module within your 3Play Media project, and select “I want to caption another event (through a meeting link or phone call)"

 

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Service Type will be Professional Captions, events captioned through a meeting link or phone call can only be captioned professionally, and will not have automatic captions as a fallback option.

 

Step 2 - Select Event Start and Captioner Join times

Specify the Event Date and Start time by clicking the calendar icon to choose the MM/DD/YYYY and HH:MM:SS of the event. The time will automatically be set to 5 minutes from the current time but can be manually edited within the field.

Next, specify how far in advance of the event start time the captioner will be able to access the event audio. 

 

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Step 3 - Provide Audio Access Information 

3Play requires a link or phone number through which our captioner can access your event audio. In the Meeting Location field, provide the URL or phone number to allow the captioner to access your event audio (for example, a link to join a WebEx or Zoom meeting.)

 

Provide any additional information that the captioner needs to know to access the event audio under Additional Instructions. This could include a secondary method for accessing the event.

Note: We strongly recommend providing a support contact (email or phone number) that our captioner may contact if they have any issues in accessing the event audio.  

 

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Step 4 - Provide Event Information

The next page requires the following inputs:

  • Estimated event duration
  • Captioning overtime options (either fall back to Live Auto Captions or continue with the professional captioner, depending on their availability)
  • Event type

Optional recommended inputs to support event caption accuracy include:

  • Event Instructions
  • Wordlists

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Step 5 - Complete Scheduling 

Upon scheduling completion, the confirmation page provides the 3Play Live Captioning iFrame and Javascript Code Snippets, as well as the URL for the Second Screen Webpage for captioning delivery. 

You now have successfully ordered Live Professional Captions. 

 

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NOTE:

  • Live Auto Captions, and Live Auto Caption failover are not available with this workflow, as this workflow lacks a stream from which to generate Auto Captions.
  • Our Captioner must be able to access the event audio in order to generate captions. Access to the event audio is dependent on providing valid access information when ordering a Streamless Event.

 

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