Zoom: Integration Setup

Follow the steps below to link Zoom to a 3Play Media project to then create Live Auto Captions for Zoom webinars and meetings.

NOTE: In order to set up the integration between a 3Play Media project and a Zoom account, the user must be the Account Owner for that Zoom account. The Zoom account cannot be a Basic Account or .gov.

Click for more information regarding role-based access control in Zoom

More information about different Zoom account types

Step 1- Log in to 3Play Media

Open a browser window and log into 3Play Media.

3Play Media Captioning Transcription translation services account login

Step 2 - Enable mceclip0.png in 3Play

After logging into 3Play Media, click Settings and scroll down to Live Auto Captioning (BETA) under Add-On Modules.  Click Activate Module.

Step 3- Navigate to New Linked Account

Once Live Auto Captioning (BETA) is active, click Linked Accounts located on the My Files page.
Then click Link a New Account.

Brightcove captioning integration setup

Step 4- Select Zoom

Note: You must have admin or owner roles in the Zoom account in order to link it to your 3Play Media account.

Step 5- Sign in to Zoom

Once the Zoom logo is clicked you will be redirected to sign into Zoom.
Enter the email address and password associated with an admin or owner of the Zoom account.

After signing into Zoom you will be redirected to a page where you are prompted to install the 3Play Media app from the Zoom Marketplace. Confirm to authorize the installation of the 3Play Media app within your Zoom account.

You will then be redirected back to the 3Play Media Linked Account page. 

The integration setup process is now complete!

All zoom user meetings and webinars within the linked Zoom account will now be displayed in 3Play Media's user interface for live captioning, regardless of user roles or types. In order to support live captions on Zoom's end, please make sure that meeting and webinar hosts follow these directions prior to scheduling their meetings:

Zoom: Required Settings for Meeting Hosts

User management is handled separately between Zoom and 3Play Media. Directions for inviting and managing users into a 3Play Media account can be found at this article:

Invite Users and Grant Permissions


In addition...

Schedule Live Auto Captioning for a Zoom Meeting

Schedule Live Auto Captioning for a Zoom Webinar


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