Vidyard Integration: Publishing Edited Closed Captions

When the Vidyard integration is used and postback captions enabled, captions will be sent back to the Vidyard asset and published automatically. However, if edits are made within your 3Play Media account after the initial postback, the closed captions are sent back to Vidyard but are in the Draft state.

Follow the steps below to release the updated closed captions from the Draft state from within Vidyard. 

Step 1- Click Save and Finalize

Once edits have been made to the file within the 3Play Media account system, be sure to click Save followed by the Finalize File button. Clicking Finalize will send the updated version of the closed captions back to Vidyard and put the captions in the Draft state.

Finalize File button

See more information regarding the Edit Transcript feature.

Step 2- Log into Vidyard

 Vidyard logo

Step 3- Navigate to Videos

Click on the Content tab located on the left-hand side of the page and then click Videos.

Step 4- Click Captions

Hover over the video associated with the edited closed captions file and click the Captions button once it displays.

Step 5- Change Status to Approved

Locate the Status dropdown menu and change the state from Draft to Approved.

Step 6- Publish All Approved Captions

Once the captions are in the Approved state click Publish All Approved

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