There are two ways to upload Vidyard videos: (i) from your 3Play Media account or (ii) directly from your Vidyard account. This article explains how to submit captioning requests directly from within the 3Play Media account system.
Follow the steps below to submit requests for closed captions for Vidyard content from within the 3Play Media account system.
Step 1- Click Upload Media
After logging into your 3Play Media project, click on Upload Media located in the upper left-hand corner of the page.
Step 2- Select Linked Vidyard Account
Click on Linked Accounts and from the dropdown menu that appears, select your linked Vidyard account.
Step 3- Select Videos
After selecting the linked Vidyard account you will directed to a feed of all of your available Vidyard assets. Select the videos from the feed that require closed captions by checking the box to the asset. Notice as assets are selected the count within the Process button changes as files are selected or deselected.
Step 4- Click Process
Click the Process button located above your list of Vidyard videos. You will see a count of the number of videos selected.
Step 5- Choose Service
By default the English Transcription and Captioning service is selected. If you already have a transcript that you would like 3Play Media to sync with a Vidyard asset, select Alignment. Spanish-Latin American Transcription and Captioning, is also available.
Please note Spanish-Latin American Transcription and Captioning, is NOT a translation service. This service is used for Spanish content, that needs Spanish-Latin American Transcription and Captioning.
Step 6- Add-On Services: Audio Description & Vertical Caption Placement
Check the box next to Add Audio Description and/or Add Caption Placement under Add-On Services to order these services.
Once the box Add Audio Description is checked select one of three options: Standard Audio Description, Extended Audio Description, or Use 3Play’s Recommendation.
Learn more about the difference between Standard and Extended Audio Description here.
If you are unsure as to whether your video will require Standard or Extended Audio Description, you can opt to Use 3Play’s Recommendation. Learn more about using 3Play’s Recommendation here.
Vertical Caption Placement
Check the box Add Caption Placement under Add-On Services to also include this in the order.
Step 7- Select Turnaround Time
Next set your turnaround service level and click Continue.
See more information on turnaround service levels.
Step 8- Select folder location
Select an existing folder to upload your content to or create a new folder for this batch.
Once a folder has been selected click Continue.
Step 9- Review Order and Cancellation Policy
Review your order summary.
If you notice in your summary you would like to if you would like to change the destination folder, turnaround time, service type, or selected media files please go back and make the desired changes BEFORE clicking Place Order
Read the cancelation policy and check the box acknowledging that you have read the policy.
Step 10- Place Order
Once you have reviewed your order checked the box acknowledging the cancelation policy, click Place Order. Once Place Order is clicked your files will begin uploading and will start in the Pending State.
Upon completion of the transcription process, the captions will be sent back automatically to the Vidyard asset if Postback Data is enabled within the linked account's settings. View step 6 of the Vidyard integration setup article to learn more about Postback Data.