Follow the steps below to set up the captioning integration between MediaSite 7 and 3Play Media. Once set up, caption requests can be sent from MediaSite to 3Play Media and upon completion of the transcription process, the captions are automatically added back to the associated lecture.
Before linking MediaSite to 3Play Media...
Before setting up this integration please contact your account manager as a new project must be created within your account by a 3Play Media team member. This project within your 3Play Media account will be dedicated to your MediaSite requests.
Important Note for MediaSite v7.2.2
The steps below detail setting up the integration using FTP however users on MediaSite version 7.2.2 will see that the server protocol defaults to SFTP when adding a new audio transcription profile within MediaSite. 3Play Media customers can use either FTP or SFTP.
Please contact 3Play Media Support should SFTP be preferred.
Step 1- Log into 3Play Media
Step 2- Navigate to New Linked Account
Navigate to the New Linked Account page by clicking Upload Media > Linked Accounts > New Linked Account.
Step 3- Select MediaSite
Click the MediaSite icon from the list of video platforms and lecture capture systems.
Step 4- Note your Username and Password
You will be directed to a page displaying your MediaSite FTP credentials.
Note the Username and Password.
These are the credentials required to communicate with the MediaSite system.
These are not the same credentials used to log into your 3Play Media account.
Step 5- Log into MediaSite
Step 6- Configure Audio Transcription Profile
Click Settings > Audio Transcription Profiles > Add New.
Fill out the fields in the Audio Transcription Profile.
Name: Enter a name for the profile that will help you to identify it easily.
Description: Enter a description
Template: Select 3Play Media
Service Level: Choose a service level for this profile. ASR (Automatic Speech Recognition) is available as well as all transcription/captioning turnaround service levels.
Username: Enter the FTP username retrieved from your 3Play Media account. The FTP username will also be the one used for SFTP.
Server Protocol: Select FTP
Authentication Method: Select Password and add the password obtained in step 4.
Step 7- Test Connection
Click Test located at the upper, right-hand side of the Audio Transcription profile page to verify the integration is working properly once the settings have been specified.
Step 8- Add Audio Transcription Profile
After testing that the integration is working click Add.
Once added 3Play Media will then be an Audio Transcription Profile option for users requesting captions for MediaSite lectures.
Repeat steps 6-8 should you need to create multiple turnaround service level options for MediaSite users.