Once the 3Play Media and Panopto accounts are linked, users who have been granted the ability to request captions can do so by following these steps..
Step 1 - Log in to Panopto
Step 2 - Select the Desired Panopto Video
Click on the desired file in your Panopto "Home" page or Panopto Library.
Step 3 - Navigate to the File Settings
Click the settings icon in the upper right-hand corner of the page.
Step 4 - Click Captions
Within the Settings menu click Captions.
Step 5 - Request Captions
Click "Captions" in the page that pops-up. Under "Request Captions", select from the available 3Play Media turnaround service levels that have been enabled for your Panopto user profile.
Step 6 - Click Order
Once the desired turnaround service level has been selected click Order.
Once submitted, the status of your caption requests can be tracked.
See more information on checking the status of caption requests within Panopto