Once the 3Play Media and Panopto accounts are linked, users who have been granted the ability to request captions can do so by following these steps..
Step 1 - Log in to Panopto
Step 2 - Select the Desired Panopto Video
Click on the desired file in your Panopto "Home" page or Panopto Library.
Step 3 - Navigate to the File Settings
Click the settings icon in the upper right-hand corner of the page.
Step 4 - Click Captions
Within the Settings menu click Captions.
Step 5 - Request Captions
Click "Captions" in the page that pops-up. Under "Request Captions", select from the available 3Play Media turnaround service levels that have been enabled for your Panopto user profile.
Step 6 - Click Order
Once the desired turnaround service level has been selected click Order.
Once submitted, the status of your caption requests can be tracked.