Panopto: Request Captions for a Video

Once the 3Play Media and Panopto accounts are linked, users who have been granted the ability to request captions can do so by following these steps..

Step 1- Locate the video

Locate the video within a folder or the All Sessions section of your Panopto account that you want captioned.

All Sessions in Panopto

Step 2- Click Settings

Hover your cursor over the video you wish to caption and a few options will appear.
Click Settings.

Panopto video settings

Step 3- Click Captions

Within the Settings menu click Captions.

Click Captions option in Panopto Settings

Step 4- Request Captions

Under Request Captions select from the available 3Play Media turnaround service levels that have been enabled for your Panopto user profile.

Closed Captions turnaround options for Panopto requests

Step 5- Click Order

Once the desired turnaround service level has been selected click Order.

Order Captions for Panopto video

Once submitted, the status of your caption requests can be tracked.

See more information on checking the status of caption requests within Panopto

Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk