Limelight: Upload Limelight Content to 3Play Media from Your Linked Account

Before being able to upload Limelight content directly from your 3Play Media account, you must first link your accounts.

See more information about linking your Limelight and 3Play accounts.

NOTE: In order to use the integration with Limelight and 3Play Media your Limelight content must be published.

See more information on publishing your Limelight content

 

Step 1- Log into 3Play Media

3Play Media login

 

Step 2- Click Order Services

After logging into 3Play Media, click Order Services located on the upper, left-hand side of the My Files page.

Step 3- Select Service

Under Choose Main Service select Transcription & Captioning.

Step 4- Select Language

After selecting the service, select the language spoken within the media files that will be submitted for this order. Please select the language spoken (or predominately spoken) within the media files for this order.

Selecting a language solely pertains to the transcription and captioning service.
IMPORTANT: This is not how a language is selected for ordering translation services. 

Click for more information regarding Translation services

 

Step 5- Select Turnaround Service Level

Next select the desired turnaround service level.

Click for more information regarding turnaround service levels

Step 6- Glossary of Terms/Cheat Sheet (optional)

After selecting a turnaround service level, check the box to include a glossary of terms/cheat for this order.

Note that cheat sheets are optional so click Next should a cheat sheet not be necessary.

 

Provide correct spellings of product names, people, technical vocabulary, acronyms, and other terminology occurring in the content that is unique, propriety, or not widely known to better help with the transcription process.

Please note that the purpose of cheat sheets is not to provide instructions to inform the transcription process but only for providing spellings that are not easily researchable or cannot be inferred by content itself. 

Cheat sheets can be attached as a 3mb PDF or in a 500 character limit note.

Click for more information regarding default project-level and folder-level cheat sheets

Once a cheat sheet has been provided, click Next.

Step 7- Order Additional Services optional

Next select any additional services to be applied to this order.
The services that are available are caption placement and audio description.

Please note that these services will only apply to video files within the order. A mix of video and audio-only can be uploaded together however any these additional services when ordered for audio-only files will be rejected without costs being incurred.

After selecting additional services, click Next.

Step 8- Select Limelight

Click Limelight Linked Account

 

Step 9- Select Videos

Click on the files you want to upload. A count of the files you selected will be displayed on the Process button. When you have selected the files you want to upload to 3Play Media for transcription, click Process.

Upload Limelight content

 

 

Step 10- Select folder location

Select an existing folder to upload your content to or create a new folder for this batch.
Once a folder has been selected click Continue.

Select Folder Location

Step 11- Review Order and Cancellation Policy

Review your order summary.

If you notice in your summary you would like to if you would like to change the destination folder, turnaround time, service type, or selected media files please go back and make the desired changes BEFORE clicking Place Order

Read the cancelation policy and check the box acknowledging that you have read the policy.

Review Order and Cancellation Policy

Step 12- Review and Submit Order

Please review the services and turnaround times requested on the Finalize Order section of the form. Read the cancellation policy that displays on the right-hand side of the Finalize Order page.

After reviewing the order and cancelation policy click Submit to complete the ordering process.

Have more questions? Submit a request

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