Vimeo: Ordering Captions From Your Vimeo Account

IMPORTANT NOTE:  Ordering captions through your Vimeo account is restricted to PRO or PLUS accounts.  If you are using a Basic Vimeo account, you should follow this support article to get your Vimeo videos captioned.

 

Once the Vimeo integration is set up, follow the steps below to submit a closed captioning request. Upon completion of the transcription process the closed captions will automatically be added to the associated Vimeo content.

 

Step 1 - Log in to Your Vimeo Account

 

 

Step 2- Navigate to "Collections"

Click your user profile icon located in the upper, right-hand corner of the page and from the drop-down menu that appears click Collections.

 

Step 3- Create Showcases for Turnaround Service Levels

With the Vimeo integration, choosing a turnaround time for the closed captioning request is done by adding the video to a showcase that corresponds to a 3Play Media turnaround service level.

1. From the Collections page click +Create new showcase. Name this showcase 3play_processed then click "SAVE". 
   • While the 3play_processed showcase does not correspond to a turnaround service level, this showcase MUST be created in order for the integration to work.
2. Next, create additional showcases for each 3Play Media turnaround level you intend to use:
   • 3play  (our Standard turnaround service level)
   • 3play_same_day
   • 3play_rush
   • 3play_two_hour
   • 3play_extended
   • 3play_expedited

You can also order Audio Description (AD) from your Vimeo account, once the transcription process is complete.  Use the following showcases to order Audio Description (AD):

• For normal AD:  3play_ad 
• For extended AD:  3play_extended_ad

Ask your account manager to activate the module, that will turn on faster turnaround times for AD.

NOTE:  Only PRO or PLUS Vimeo accounts will be able to create the 7 showcases necessary to take full advantage of the Vimeo integration.  Basic users won’t see auto-upload in linked account settings.

 

Step 4- Select Turnaround Time

Navigate to the video you need captioned, and click the three dots in the upper right-hand corner of the screen, then click "Add to showcase".  Check the box of the turnaround level you want, then click Save .

•  Once a video has been uploaded to your Vimeo account, you can move the video to the appropriate showcase, to designate the file's turnaround time.  For example, if you need a file for Rush turnaround, add the video to the showcase 3play_rush.
• You can click "Create Showcase" to create additional showcases for additional turnarounds if needed. The video will automatically be added to the showcases that you select. 
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Your video be added to the 3play_processed showcase once captions have been ordered successfully.