IMPORTANT NOTE: Ordering captions through your Vimeo account is restricted to PRO or PLUS accounts. If you are using a Basic Vimeo account, you should follow this support article to get your Vimeo videos captioned.
Once the Vimeo integration is set up, follow the steps below to submit a closed captioning request. Upon completion of the transcription process the closed captions will automatically be added to the associated Vimeo content.
Step 1 - Log in to Your Vimeo Account
Step 2- Navigate to "Collections"
Click your user profile icon located in the upper, right-hand corner of the page and from the drop-down menu that appears click Collections.
Step 3- Create Showcases for Turnaround Service Levels
With the Vimeo integration, choosing a turnaround time for the closed captioning request is done by adding the video to a showcase that corresponds to a 3Play Media turnaround service level.
- From the Collections page click +Create new showcase. Name this showcase 3play_processed then click "SAVE".
- While the 3play_processed showcase does not correspond to a turnaround service level, this showcase MUST be created in order for the integration to work.
- Next, create additional showcases for each 3Play Media turnaround level you intend to use:
- 3play (our Standard turnaround service level)
- 3play_same_day
- 3play_rush
- 3play_two_hour
- 3play_extended
- 3play_expedited
You can also order Audio Description (AD) from your Vimeo account, once the transcription process is complete. Use the following showcases to order Audio Description (AD):
- For normal AD: 3play_ad
- For extended AD: 3play_extended_ad
Ask your account manager to activate the module, that will turn on faster turnaround times for AD.
NOTE: Only PRO or PLUS Vimeo accounts will be able to create the 7 showcases necessary to take full advantage of the Vimeo integration. Basic users won’t see auto-upload in linked account settings.
Step 4- Select Turnaround Time
Navigate to the video you need captioned, and click the three dots in the upper right-hand corner of the screen, then click "Add to showcase". Check the box of the turnaround level you want, then click Save .
- Once a video has been uploaded to your Vimeo account, you can move the video to the appropriate showcase, to designate the file's turnaround time. For example, if you need a file for Rush turnaround, add the video to the showcase 3play_rush.
- You can click "Create Showcase" to create additional showcases for additional turnarounds if needed. The video will automatically be added to the showcases that you select.
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Your video be added to the 3play_processed showcase once captions have been ordered successfully.
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