Transcription Settings Explained

BEFORE uploading media files for transcription and captioning, please check your Transcription Settings and update them if necessary. Note that these settings will affect files uploaded after the changes are made; they will not automatically apply to finished files.  

  • Files will take the settings that are in effect at the time of uploading.  These settings cannot be reconfigured once submitted. 
  • To apply transcription setting changes to files that have already completed, please consider ordering a transcript review. 
  • Transcript setting changes may not be applied to files that are already in progress at the time of the change. A transcript review may be necessary after the file is complete. 



Please note: Transcription Settings are a project-level setting and not a user-level setting. Any changes you make will be applied to your entire project and could impact other users. 


To view your project's current transcription settings click Settings followed by Transcription Settings.

transcription settings for closed captions and transcription services


There are three components to your Transcription Settings

  • Keep Editing Flags?
  • Speaker Identification 
  • Transcription Category 

Flag Settings

Here users have two options for flagging their transcription.  The choice is between Standard or Clean flags. 

  • The Standard Editing Flags setting will use [INAUDIBLE] for words that cannot be understood and [?flagged word?] to denote words or proper nouns that cannot be confirmed.
  • The Clean Editing Flags setting will replace [?flagged word?] with either the editor's best guess or [INAUDIBLE]. Clean Editing Flags will leave no flags when finished.


Speaker Identification

Under the Transcription Settings you can change the way your speakers’ IDs are labeled within your transcript and/or closed captions.

The options for Speaker Identification are:

  • None: Do not label speakers. Speaker changes are denoted by paragraph breaks only.
  • NumberedUse names if known (full names, if possible, without titles). Label unidentified speakers as SPEAKER 1:, SPEAKER 2:, etc. All audience members will be labeled as AUDIENCE:, even if name is given.
  • Classroom: Use names if known (full names, if possible, without titles). Otherwise, label unidentified speakers as PROFESSOR: and STUDENT:. All students will be identified as STUDENT: (not numbered).
  • Interview: Use names if known (full names, if possible, without titles). Label unidentified speakers as INTERVIEWER: and SUBJECT: For multiple interviewers or subjects use INTERVIEWER 1: INTERVIEWER 2: SUBJECT 1: SUBJECT 2:. If there are other people present helping with the interview (such as camera or sound workers), they will be identified as CREW:.
  • Presentation: Use names if known (full names, if possible, without titles). Label unidentified speakers as PRESENTER: and AUDIENCE:. All audience members will be labeled as AUDIENCE:, even if name is given.
  • Focus Group: Use names if known (full names, if possible, without titles). Label unidentified speakers as MODERATOR: for moderator, and MALE SPEAKER:, and FEMALE SPEAKER: for all participants.
  • FinancialUse names if known (full names, if possible, without titles). Otherwise, use the most appropriate of:
    • MODERATOR: The person who introduces speakers. The moderator is NOT the main speaker giving the presentation.'
    • UNIDENTIFIED CO. REPRESENTATIVE: A spokesperson for the company, who is delivering information or answering questions.
    • UNIDENTIFIED PARTICIPANT: An analyst or media participant, usually asking a question.
    • UNIDENTIFIED AUDIENCE MEMBER: Any person whose status you cannot otherwise determine.
  • Entertainment and Media: Speaker identification for Media/Entertainment files (including scripted and unscripted movies and TV shows, documentaries, news reports). Only offscreen speakers will have labels (name if known, otherwise a descriptor like REPORTER:, NARRATOR:, MAN:, etc.).
  • Dashes: Use a dash as a speaker label for each speaker change. For example, \- Hi, Sally. \- Hi, Margaret.

  • Custom: Only select custom if you have already communicated custom speaker identification instructions to a 3Play account manager.

Once logged into 3Play Media view project transcription settings by clicking the following link: Navigate to Transcription Settings


Transcription Category

Here you can select between three transcription categories.  The categories are:

  • Default: for media containing general, non-specific content.
  • Math: for content consisting primarily of mathematical formulas and equations.
  • Financial: for content containing primarily financial and/or accounting specific terminology.
  • Entertainment and Media:  for Media/Entertainment files (including scripted and unscripted movies, TV shows, documentaries, and news reports).


PLEASE NOTE: If changes are made to your transcription settings be sure to click Save Changes before navigating away from this page.


Closed Captions and transcription settings saved speaker identification content type
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