Brightcove Integration: Audio Description Postback for Brightcove

This suppport doc will explain how to set up automatic postback of Audio Description (AD) files to Brightcove.

 

IMPORTANT NOTE: For Audio Description postback to work, your video must have been transcoded for dynamic delivery in your Brightcove account. If this isn't the case for a given video you should contact your Brightcove representative to have them transcode videos for Dynamic Delivery.

 

IMPORTANT NOTE 2: Audio Description postback will only work for STANDARD Audio Description. EXTENDED description will NOT postback to your Brightcove account. 

 

Step 1 - Log in to 3Play Media Account

Open a new browser window and log into your 3Play Media account.

3Play Media Captioning Transcription translation services account login

 

Step 2 - Navigate to Brightcove Integration Settings

Click Linked Accounts:

Click Linked Accounts Tab

 

Next, click Edit in the linked Brightcove account:

 

Step 3 - Turn on Postback Audio Description.

On the Brightcove Settings page, turn on Postback Audio Description.

Screenshot 2025-04-29 at 2.41.38 PM.png

Once this setting is turned on, all Audio Description files will be automatically posted to the corresponding Brightcove video.

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