Fixing Mistimed Alignment Files

If your alignment file is out of sync, watch the short video below and follow the steps to correct the timing issues.

Prerequisites

• A Pro or Enterprise level 3Play Media account is required.
• The misaligned file must be in the "Review Alignment Files" state.

                                                              [Alignment Fix Tutorial [00:03:31].]

Next Steps

• If alignment issues persist after re-submission, consider upgrading to the full transcription service for enhanced accuracy.​

• For more information on alignment settings and best practices, refer to the following resources:​

  • Alignment Settings

  • Alignment: Best Practices