Step 1- Open the file in Microsoft Word

Note: please proofread your transcript before proceeding as the text submitted for the transcript alignment service is the exact text that will be synced to the corresponding media file. 

• Please be aware that alignment files must follow our best practices for alignment as described in the article linked here. 

Step 2- Navigate to File > Save As

Step 3- Select Plain Text

Next to Format select Plain Text (.txt) and click Save.

Step 4- Choose UTF-8 Encoding

After clicking Save a pop-up menu appears.

• Under Text Encoding, choose Other Encoding.
• Then from the list of options select Unicode 6.0 UTF-8 and click OK.

Make sure you close Microsoft Word at this point.  Next locate the newly save UTF-8 txt file that you just saved.  Open that file in a generic text editor, and use that file when you copy transcripts for our Alignment Service.