Vertical Caption Placement: Order VCP for a Completed File

Vertical Caption Placement (VCP) can be ordered either as part of the upload process or after a file has been completed.

Follow the steps below to order Vertical Caption Placement for a completed 3Play Media file that was created using the English transcription and captioning servicethe English transcript alignment service, or the Captions Import Service.

Please note though that if the file was created by using the Captions Import Service, that the ability to order VCP for the imported file will only be possible only once a source video has been added.

Follow the steps below to order VCP for a completed file.

Step 1– Select the File

Select the file for which you would like to order Vertical Caption Placement from the My Files page and click into the file.

Step 2- Click Order

Click the Order More button located above the transcript preview window.

Step 3- Select Caption Placement

From the Order More drop-down menu select Caption Placement.

Select Caption Placement from Order drop-down menu

Step 4– Select Automatic or Manual Caption Placement

On the Order Caption Placement menu select either Automatic or Manual Caption Placement.

For more information regarding Automatic vs Manual Caption Placement click here

Step 5- Review Order

Note the Deadline, cost and service type.

Once the order has been reviewed, check the box at the bottom of the menu to confirm that the order has been reviewed and that the conditions from this page are understood.

Step 6- Submit Order

Click Order to submit the request for Vertical Caption Placement.

Have more questions? Submit a request


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