Closed caption files that were not created by 3Play Media can be imported into a 3Play Media project as a “master” file using the caption import service. Contact your 3Play Media account rep or 3Play Media support to activate this service as it is not available by default.
The import service supports the following formats:
Follow the steps below to import captions to your 3Play Media project...
Step 1- Click Import Captions
From the My Files page click Import Captions.
Step 2- Choose Files and Import
If more than 20 are selected, the additional files will be ignored.
After selecting the closed caption files, click Import.
Step 3- Select Import Options
After clicking Import a menu will appear where you can select import options.
First select the language that your files are in from the drop down list.
If the closed captions being imported are in a variety of languages, use the option to automatically detect the language of each file.
Select The language of my files varies. Please automatically detect the language for me option if you are unsure of the language of some or all files.
By default captions imported to a 3Play Media project will automatically add paragraph breaks each time a caption frame ends a sentence giving the output a cleaner looking, easier to read formatting.
If you do not want do not add any paragraph breaks to imported captions check the button next to No - do not add any paragraph breaks to my captions.
Click Next after choosing from the available options.
Step 4- Select Folder
Next either create a new folder or select from an existing one from your project.
The folder selected here is where the captions will be located once imported.
Step 5- Confirm and Import
After assigning the destination folder an overview will display showing the number of captions for this import and of the overall usage of your subscription shown next to New Usage. Please note that New Usage factors in the captions that are about to be imported..
Click Import Captions after reviewing the overview.
Optional Next Steps...
Caption Placement, Caption Encoding, and Audio Description for Caption Imports
Please note that Vertical Caption Placement, Caption Encoding and Audio Description services can be ordered for files imported into the 3Play Media account system once a source video has been added to the imported file