Skip to main content

Caption Imports Overview

Updated
Caption imports service supports the following closed captions formats
SRT       SBV       VTT         
 
Note: If you would like to import a different format, please contact your account manager first.

 

With the Caption Imports service, existing captioning assets can be uploaded to the 3Play Media platform for the purpose of:

  • Conversion to other closed caption formats and transcripts
  • Storage and file management
  • Editing
  • Search
  • Implementation of interactive plugins.  

Additional services such as Vertical Caption Placement, Caption Encoding and Audio Description services can be ordered for files imported into the 3Play Media account system once a source video has been added to the imported file.

Prerequisites

  • This service is not available to Express accounts.
  • The Captions Import module must be activated.
    • If the module has not been activated, log in to your 3Play Media and navigate to Settings > Add-On Modules > Captions Import and click Activate Module.
    • Click here to be redirected to the Captions Import Module if alreay logged into your 3Play account. 

Methods for Importing Closed Captions

Once this service is enabled, captions can be imported via the online account system, FTP, and API. 
 
Note: If there are instances of these brackets {} anywhere in the caption file, they will be deleted.  If a word is encapsulated by the brackets, like so {3Play}, then the brackets and the word will be deleted.  

Next Steps

 

Related articles