Once 3Play Media has completed your transcription request, follow the steps below to enable the completed caption track within your MediaPlatform account.

Step 1- Log into MediaPlatform

Log into your MediaPlatform account.

Step 2- Navigate to Assets

Once you have logged into your MediaPlatform account, navigate to the Assets page.

Step 3- Select your content

From the content listed on the Assets page select the media file associated with the completed caption file.

Step 4- Navigate to Edit Asset > Captions

Once your asset is selected, click on Edit. 
By default the Edit Asset menu will open to General tab. 
Click on the Captions tab.

Step 5- Enable Caption Track

Click Enable to add the closed caption track to your asset.