Once 3Play Media has completed your transcription request, follow the steps below to enable the completed caption track within your MediaPlatform account.
Step 1- Log into MediaPlatform
Log into your MediaPlatform account.
Step 2- Navigate to Assets
Once you have logged into your MediaPlatform account, navigate to the Assets page.
Step 3- Select your content
From the content listed on the Assets page select the media file associated with the completed caption file.
Step 4- Navigate to Edit Asset > Captions
Once your asset is selected, click on Edit.
By default the Edit Asset menu will open to General tab.
Click on the Captions tab.
Step 5- Enable Caption Track
Click Enable to add the closed caption track to your asset.