Facebook Integration: How to Order and Setup Automatic Postback

To upload videos from your Facebook account from within the 3Play Media application you must first link your Facebook and 3Play Media accounts.

See more information on linking your Facebook and 3 Play Media accounts.

Step 1 - Click Upload Media

After logging into your 3Play Media project, click on Upload Media located in the upper left-hand corner of the page.

Upload Facebook videos for captioning

Step 2 - Select linked Facebook Account

Click on Linked Account and from the drop down menu that appears, select your linked Facebook account.

Select linked Facebook account for captioning

Step 3 - Select videos to upload

After selecting the linked Facebook account you will directed to a feed of all of your available Facebook videos. 
Select the videos from the feed of the thumbnails that you would like to caption by checking the box to the left of the thumbnail. Notice as assets are selected the count within the Upload button changes as videos are selected or deselected.

Facebook videos requiring closed captions

Note- Videos must be published in your Facebook account.  Videos that are in a Draft format, cannot be processed.

Step 4 - Click Upload

Click the Upload button located above your list of Facebook videos.  You will see a count of the number of videos selected.

 Upload videos from Facebook for captioning 

Step 5 - Choose Service

Select the default service English Transcription and Captioning to have 3Play Media create your captions from scratch. If you already have a transcript that you would like 3Play Media to sync with a Facebook asset, select Alignment.  Spanish-Latin American Transcription and Captioning, is also available.

Select transcription captioning, alignment services, caption placement, and or audio description

By default Transcription and Captioning is selected. If you need your content transcribed to create captions and use 3Play Media's interactive video plugins, leave this option selected.
If you already have a transcript for your content, select Alignment Only.
See more information on 3Play Media's Transcript Alignment Service.  You can also add Caption Placement and/or Audio Description.  

Spanish-Latin American Transcription and Captioning, is NOT a translation service.  This service is used for Spanish content, that needs Spanish-Latin American Transcription and Captioning.  

See more information on 3Play Media's Spanish Transcription Service.

Step 6 - Select Turnaround Time 

Next set your turnaround service level and click Continue.

Select turnaround time for transcription of content

See more information on turnaround service levels.

Step 7 - Select folder location

Select an existing folder to upload your content to or create a new folder for this batch.
Once a folder has been selected click Continue.

Select destination folder

Step 8 - Review Order and Cancellation Policy

Review your order summary.

If you notice in your summary you would like to if you would like to change the destination folder, turnaround time, service type, or selected media files please go back and make the desired changes BEFORE clicking Place Order

Read the cancelation policy and check the box acknowledging that you have read the policy.

Step 9 - Place Order

Once you have reviewed your order checked the box acknowledging the cancelation policy, click Place Order.
Once Place Order is clicked your files will begin uploading and will start in the Pending State.

Captioning transcription upload and place orde

Step 10 - Enable Automatic Postback

Click Settings directly below the name of your linked Facebook account.  Turn on Postback Captions, and once the file has finished the transcription process, the captions will automatically get posted back to its corresponding Facebook video.  This feature is optional.

Turn on auto postback for Facebook account

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