Warpwire: Ordering Captions from Your Warpwire Account

 

Step 1 - Log in to Warpwire Account

Navigate to your videos, and select the file needed for transcription.

 click on the Media options icon 

 

 

Step 2 - Click Media Info Button

Click the Media Info Button or "Settings" to bring up the Media Info page.  Here captions can be ordered by clicking the Add button next to Captions.

You'll be presented with three option buttons:

1. Upload Caption File
2. Request Caption
3. View Caption Requests

Next click, Request Caption. 

Step 3 - Create Caption Requests

 A note can be added to any caption request, which is viewable and approvable by the account administrator.  Click Create Request, to order captions.

All Caption Requests can be found in the top left corner, in a drop down menu.

Step 4 - Approve Caption Requests

Click on a Caption Request to approve it.

 

From this Closed Caption Request screen, the request can be approved or rejected.  A rejection note/reason can be added to any files rejected.  Also the turnaround profile can be changed, if a faster turnaround time is needed.

Languages can be selected from this screen, but it is recommended to select English, and if any translations are needed, this should be handled through your 3Play Media account.  Here is more information on Translations.

Approval Screen

Rejection Screen

Should a Closed Caption Request be rejected, a Reason can be added detailing the rejection.

Once approved, the file will be sent to your 3Play Media account for transcription.