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Canvas Studio: Request Captions from Canvas Studio with Tags (Bulk Ordering)

Updated

Overview

There are two ways to order 3Play services on Canvas Studio videos: (i) individually in Canvas Studio or (ii) in bulk from within Canvas Studio.  This article explains how to use tagged-based auto upload to submit captioning requests directly from your Studio Library.

Before following the steps below, ensure Auto Upload is enabled through your Linked Account settings. Go to Linked Accounts then click on the Canvas Studio integration and Auto Upload should be set to Yes. More information on setting up the integration can be found here: Canvas Studio: Integration Set-Up

Follow the steps below to submit requests for closed captions from Canvas Studio...

Step 1- Sign into Canvas Studio

Step 2- Add Tags to multiple videos

Once logged in, navigate to your video library. Using the "List View", "Grid View", or subfolders, use the check boxes to select multiple videos or all.


Next, click the three dots next to your quanity selected and 'Add Tags'

Step 3- Fill in the Tags based on the services you need 

Note: the first time you order with tags, you'll need to create the tags. After that they will prepopulate. 

For supported tags and turnaround, please review the list below:

  • For Standard turnaround (4 business day), add the tag: 3play
  • For Same Day turnaround (8 hours from upload), add the tag: 3play_same_day
  • For Rush turnaround (1 business day), add the tag: 3play_rush
  • For Expedited turnaround (2 business days), add the tag: 3play_expedited
  • For Extended Turnaround (10 business days), add the tag: 3play_extended
  • For 2 Hour turnaround (2 hours), add the tag 3play_two_hour
  • For ASR Only service or Pulse Captions, add the tag 3play_asr

Upon completion of the service you will see a 3play_processed tag added to videos.

For additional information on managing tags in Canvas Studio, be sure to check out this Instructure Community Board article: https://community.instructure.com/en/kb/articles/660509-how-do-i-add-and-manage-tags-in-studio .

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