Box Integration: How To Order

Step 1 - Log into your 3Play Media account

Open a new browser window and log into your 3Play Media account.

3Play Media Captioning Transcription translation services account login

Step 2 - Navigate to Linked Box Account

Linked Cloud Storage Account

After logging into your 3Play Media account click Upload Media located on the My Files page. 
By default you will be directed to Upload > From Computer.

After clicking Upload click on Cloud Storage and from the drop-down menu that appears click the name of your linked Box account.

Step 3 - Select Files to Order

 Select the files you want to order, then click Process.

 Step 4 - Choose Service

Select the default service English Transcription and Captioning to have 3Play Media create your captions from scratch. If you already have a transcript that you would like 3Play Media to sync with a Box asset, select Alignment.  Spanish-Latin American Transcription and Captioning, is also available.

Select transcription captioning or alignment services

By default, Transcription and Captioning is selected. If you need your content transcribed to create captions and use 3Play Media's interactive video plugins, leave this option selected.
If you already have a transcript for your content, select Alignment Only.
See more information on 3Play Media's Transcript Alignment Service.  

Spanish-Latin American Transcription and Captioning, is NOT a translation service.  This service is used for Spanish content, that needs Spanish-Latin American Transcription and Captioning.  

See more information on 3Play Media's Spanish Transcription Service.

Step 5 - Select Turnaround Time 

Next set your turnaround service level and click Continue.

Select turnaround time for transcription of content

See more information on turnaround service levels.

Step 6 - Select folder location

Select an existing folder to upload your content to or create a new folder for this batch.
Once a folder has been selected click Continue.

Select destination folder

Step 7 - Review Order and Cancellation Policy

Review your order summary.

If you notice in your summary you would like to if you would like to change the destination folder, turnaround time, service type, or selected media files please go back and make the desired changes BEFORE clicking Place Order

Read the cancelation policy and check the box acknowledging that you have read the policy.

Step 8 - Place Order

Once you have reviewed your order checked the box acknowledging the cancelation policy, click Place Order.
Once Place Order is clicked your files will begin uploading and will start in the Pending State.

Captioning transcription upload and place orde

Once your file has finish processing, whichever favorite format is chosen when setting up the integration, will then be uploaded to the 3play_deliverables folder, in the linked Box account.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk