Josh Erickson
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Articles
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Attach Order Instructions to a Pending File
Add a note or attach a PDF to a pending file to achieve the most accurate caption output possible. Order Instructions can also be added at the FOLDER or PROJECT level.See more information on folder...
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Order a Video with Encoded Captions
IMPORTANT NOTE FOR BROADCAST DELIVERABLES: Please note that the encoding service is intended for use cases like offline file sharing, kiosk video displays etc and not intended for broadcast deliver...
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Upload Ooyala Videos to 3Play Media- From Your 3Play Account
To complete this process, you need to link your Ooyala and 3Play Media accounts.See more information on linking your Ooyala and 3Play accounts. Step 1 - Click Order Services After logging into your...
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Billing Information
From the Billing Information section billing contacts can be added, a primary billing contact can be assigned, and your accounts payable information can be updated. Follow the steps below to locate...