Josh Erickson
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Manual Postback
The Manual Postback feature is for associating caption files with assets hosted on a 3rd party platform that is linked to your 3Play Media account. This feature can be useful for users with linked ...
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Connect to a Linked Account
The feature Connect to a Linked Account allows users to link a 3Play Media file to an asset hosted on a 3rd party platform. Once the 3Play Media file is connected to a linked account the captions c...
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Transcoding Videos with HandBrake
HandBrake is a tool for converting video from nearly any format to a selection of modern, widely supported codecs. This support article will show you how to transcode your video file into an MP4 v...
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Batch Download Audio Description and Caption Encodings
This article details how to batch download Audio Description assets and Caption Encoded videos. Follow the steps below to get started. Step 1 - Select Files Check the box next to the files with com...
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Submit File To 3Play For Captioning From Echo Active Learning
Follow the steps below to send captions to 3Play From Echo Active Learning. Step 1 - Send Capture to 3Play for Captioning Click on your Echo File and view the Info Tab. In the right grey pane, ne...
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How to Add Captions to Facebook Videos
Captions can now be added to any Facebook video by uploading a srt with it. Step 1 - Download Facebook SRT Format Log into 3Play account and click on the file from the My Files page, click the Down...
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VLC Video Player Overview - Adding Captions/Subtitles
VLC Media Player is an open-source application that gives you the ability to play media from your computer or a disk, or to stream it from the Web, and is available on both Mac and PC. VLC is a us...
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Upload Approval: Managing Requests
If you are the admin for the Upload Approval, follow the steps below to approve or reject uploads and service requests made by other users within your account. Step 1- Click Ready for Approval Clic...
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Upgrade Your Turnaround Service Level
Turnaround levels can often be expedited after the initial service level has been requested. If you see the "upgrade" button on your individual file then that file is a candidate for quicker turnar...
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Add Captions to JW 6 Player
The JW Player is one of the most popular open-source media players. It’s easy to set up and it supports many different media formats. It’s also very extensible through a library of plugins that inc...