MediaSpace Module: Approve Caption Requests

If the Module configuration autoApprove is not enabled, the caption request will move to a pending state and must be approved by a user role that has approval access enabled.

If you are a user with approval access follow the steps below to approve a caption request.

Step 1- Navigate to 3Play Admin

Click the Profile menu and from the drop-down that appears select 3Play Admin.

3Play Admin for MediaSpace caption requests

Step 2- Approve or Reject Caption Request

All pending captioning requests will be listed on the 3Play Admin page.
The user with approval access can either Approve or Reject the requests.

Approve closed caption requests in MediaSpace

Note: Approvals and rejections can also be handled in bulk.

Have more questions? Submit a request


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