Step 1- Log into Your 3Play Media account
Step 2 - Select your file
Select the file associated with the Wistia video you have had transcribed.
When selected, the box to the left of the filename will become checked and the line will become highlighted in blue.
Step 3 - Click Quick Download
Click the Quick Download icon located above the text of your translation.
Step 4 - Select the SRT
From the drop-down menu that appears click a Favorite Format and the translation will immediately download to your computer in the format selected. Click +Add Favorite Formats from the drop-down menu should your 3Play Media project not have any Favorite Formats configured yet.
After clicking the icon, the SRT format will download.
Step 5 - Log into Your Wistia Account
Step 6 - Select Wistia project
Click on the project containing the video you want to add captions to.
Step 7 - Select Wistia video
Click on the video you want add captions to.
Step 8 - Video Actions > Customize
Click Video Actions and from the drop-down menu that appears, click Customize.
Step 9 - Upload Captions
After clicking Customize click Captions located on the left-hand side of the page.
Click Upload and then select the SRT file that was downloaded in step 5.
Once added the CC button will appear to all viewers who view the video within your account.
The closed captions will now be included with your embed codes, if you are using Wistia's SEO embed code type.