Upload Ooyala Videos to 3Play Media- From Your 3Play Account

To complete this process, you need to link your Ooyala and 3Play Media accounts.
See more information on linking your Ooyala and 3Play accounts.


Step 1- Log into your 3Play Media account

3Play Media login


Step 2- Access your linked Ooyala account

Click on the Upload tab located on the top of the page followed by Linked Accounts.  
You should see your Ooyala account as a choice here if you have successfully linked this account to your 3Play Media account.
Click on your linked Ooyala account.

Ooyala account

Step 3- Select videos to upload

You will now see your Ooyala videos located on this page. Click on the videos that need to be uploaded. 
You can change how many videos are displayed on a page (5, 10, 25, 50, or 100 videos). If you select the checkbox in the top-left corner, all the videos on that page (not on other pages) will be selected for upload.  Note that each batch of selected videos will be uploaded to a single destination folder (specified in Step 5).

Click the Upload button in the top-right corner of the page.  You will see a count of the number of files selected.

Upload Ooyala videos

Step 4- Choose Service

Select the default service English Transcription and Captioning to have 3Play Media create your captions from scratch. If you already have a transcript that you would like 3Play Media to sync with a Kaltura asset, select Alignment.  Spanish-Latin American Transcription and Captioning, is also available.

Select destination folder

 By default Transcription and Captioning is selected. If you need your content transcribed to create captions and use 3Play Media's interactive video plugins, leave this option selected.
If you already have a transcript for your content, select Alignment Only.
See more information on 3Play Media's Transcript Alignment Service.   

Spanish-Latin American Transcription and Captioning, is NOT a translation service.  This service is used for Spanish content, that needs Spanish-Latin American Transcription and Captioning.  

See more information on 3Play Media's Spanish Transcription Service.

Step 5- Select Turnaround Time 

Next set your turnaround service level and click Continue.

Transcription turnaround times

See more information about turnaround service levels.

Step 6- Select folder location

Select an existing folder to upload your content to or create a new folder for this batch.
Once a folder has been selected click Continue.

Select Folder Destination


Step 7- Review Order and Cancellation Policy

Review your order summary.

If you notice in your summary you would like to if you would like to change the destination folder, turnaround time, service type, or selected media files please go back and make the desired changes BEFORE clicking Place Order

Read the cancelation policy and check the box acknowledging that you have read the policy.

Verify settings and upload


Next step-

Add Captions to Your Ooyala Video

Have more questions? Submit a request


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