Brightcove: Send Captions Automatically to Brightcove (Legacy Player)


After your files have been processed, the captions can be automatically sent to Brightcove and associated with their respective video files.
For this to work, you will need to (i) turn Postback Data on and (ii) enter the Write Token on the Upload Credentials page for your linked Brightcove account.


Step 1- Log into your Brightcove account

Brightcove login


Step 2- Go to your API Management menu in Account Settings

Click on Account Settings or go to .
On the left side of the screen, click on API Management.



Step 3- Copy your Write Token

Under the Manage tab, to the right of the line Write Token, click on the middle icon to copy this token to your clipboard.



Step 4- Log into your 3Play Media account

3Play Media login 

Step 5- Navigate to your linked Brightcove account

Click on the Upload tab located on the top of the page followed by Linked Accounts.  
You should see your Brightcove account as a choice here if you have successfully linked this account to your 3Play Media account.
Click on your linked Brightcove account.

Linked Brightcove account


Step 6- Click Settings

If you clicked on your linked Brightcove account you will be directed to a page listing your Brightcove videos. 
Click Settings.

Click Brightcove Settings



Step 7- Paste Write Token

You will be directed to the Brightcove Settings page.
Paste the Write Token in the appropriate field.


Step 8- Turn Postback Data on

Click Update to finalize settings.

Turn post back data on 

Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk