There are two ways to upload Brightcove videos: (i) from your 3Play Media account or (ii) directly from your Brightcove account. This article explains the second way.
After your Brightcove account has been linked with your 3Play Media account (a one time process), you can upload files to 3Play Media directly from your Brightcove account (without logging into your 3Play Media account). By tagging videos in your Brightcove account with the tag 3play, 3Play Media will know to automatically upload those videos for processing.
Different turnaround service levels can be assigned by applying a variation of the 3play tag as detailed in Step 5.
Videos can be tagged for Standard, Rush, Expedited, Same Day, and Extended turnaround service levels.
You will receive notification emails confirming successful uploads.
Please note that to submit captioning requests using tag based auto upload from your Brightcove account, this integration feature must be set to ON within your 3Play Media's linked account settings. If this feature was not enabled when the accounts were linked navigate to Upload > Linked Account > Select your linked Brightcove account > Settings. Once set to ON click Update.
Step 1- Log into Brightcove
Step 2- Click on the Media tab
To view your list of videos, click on the Media tab on the top of the screen.
Step 3- Select videos to upload
Select the videos you want to upload to 3Play Media. You can select multiple files that are not grouped together by holding the Command key for a MAC or the Ctrl key for a PC. If the files are grouped together, select the first file, hold the shift key and then select the last file to highlight the group.
Step 4- Open the Edit Video menu
The Tags menu is located to the right of the video list. Click on Edit and an Edit Video pop-up menu appears.
Step 5- Tag videos for upload and assign turnaround times
Check the box that says Tags.
In the field Add Additional Tags add 3play for Standard turnaround.
Brightcove assets with 3play tags will be submitted for transcription/captioning services within 30 minutes of being tagged.
Tags for requesting other turnaround service levels:
Add the following tags to assign a different turnaround time to your request.
The following tags can either be added in addition to the 3play tag or independently to request a turnaround time other than the Standard turnaround.
For Same Day turnaround (8 hours from upload), add the tag: 3play_same_day
For Rush turnaround (1 business day), add the tag: 3play_rush
For Expedited turnaround (2 business days), add the tag: 3play_expedited
For Extended Turnaround (10 business days), add the tag: 3play_extended
For 2 Hour turnaround (2 hours), add the tag 3play_two_hour
Once the captioning process has begun, the 3play tags will be replaced with 3play_processed.
Please note that this does not mean that the transcription process to create captions is complete.
You will receive an email from 3Play Media confirming that the files were successfully uploaded.
Pro tip: If you are processing more than one file, click Next and this will bring you to the following video in your Brightcove account. Tag the video depending on your needs and repeat this process until all of the videos you want sent to 3Play Media are tagged.
Step 6- Click Save Changes