Follow the steps below to set up the integration between your 3Play Media account and thePlatform. When setting up this integration it is best practice to create a 3Play-specific mpx Editor user profile within your thePlatform account. These credentials will be used to access videos residing on thePlatform so that 3Play Media can then ingest content for creating captions.
Step 1- Navigate to Users
Once signed into thePlatform locate Account Setup on the left-hand side of the page.
Click Account Setup > Users.
Step 2- Click Add
Once the list of existing users appears click Add located below the user list.
Step 3- Enter User Information
Fill in the information within the Basic Settings window.
>Under User Directory be sure this is configured to mpx Users (mpx/)
>Fill in the Username
>Set a Password
>Under Role select Editor
>Filling out the Full name field is optional
PRO TIP: Filling out the Email address field is not required, however, we do recommend giving the email of a real person within the company in case the password for the 3Play Media account is forgotten.
Step 4- Note new user's credentials
Take note of the username and password.
You will also need to take note of the account number, which can be found by clicking on the information icon located at the upper right corner of the page.
The account number is the 10-digit number found at the end of the url.
Step 5- Navigate to +New Linked Account
After logging into your 3Play Media account click Upload located on the My Files page.
By default you will be directed to Upload > From Computer.
Click Linked Account and from the drop-down menu that appears click +New Linked Account.
Step 6- Select thePlatform
From list menu of video platforms and lecture capture systems select thePlatform.
Step 7- Create linked account
Fill out the fields with the information of the newly created thePlatform user that was created in step 1.
Turn Postback Data to On to have captions, upon completion of the transcription process, automatically sent to and associated with the MediaFiles residing on thePlatform. While translation requests can only be made directly from the user's 3Play Media account, upon completion of the translation process, the subtitles also will automatically postback to the mpx even though the translations were not requested from the mpx.
Once you have entered the required information, click Create Account.
Custom Ingest Adapters
IMPORTANT NOTE: Please contact your thePlatform representative to enable your account to integrate with 3Play Media using our FTP Manifest workflow. You will need to ask them to provide a "custom ingest adapter for 3Play Media" using the credentials below. After linking your account, you will be ready to request captions for videos within your thePlatform mpx account.
3Play Media offers support for custom adapters, server IDs and file naming conventions with thePlatform. Please contact your thePlatform support representative to set up these features. Afterwards, please contact firstname.lastname@example.org to update your account settings for 3Play Media. For other questions, please contact email@example.com.
After Create Account has been clicked you will be directed to the linked account upload interface where the content stored on thePlatform will be displayed in thumbnail feed.
Once the integration is setup and working, you can start your orders for 3Play Media services by clicking the Publish button. The specifics of how to proceed with orders will then vary, depending on your particular setup. Please consult your thePlatform CIE/Technical Account Manager for details.