If the Module configuration autoApprove is not enabled, the caption request will move to a pending state and must be approved by a user role that has approval access enabled.
If you are a user with approval access follow the steps below to approve a caption request.
Step 1- Navigate to 3Play Admin
Click the Profile menu and from the drop-down that appears select 3Play Admin.
Step 2- Approve or Reject Caption Request
All pending captioning requests will be listed on the 3Play Admin page.
The user with approval access can either Approve or Reject the requests.
Note: Approvals and rejections can also be handled in bulk.