Upload Brightcove Videos to 3Play Media- From Your Brightcove Account

Overview

There are two ways to upload Brightcove videos: (i) from your 3Play Media account or (ii) directly from your Brightcove account.  This article explains the latter- using tagged-based auto upload to submit captioning requests directly from within Brightcove.

After your Brightcove account has been linked with your 3Play Media account (a one time process), you can upload files to 3Play Media directly from your Brightcove account (without logging into your 3Play Media account). By tagging videos in your Brightcove account with the tag 3play, 3Play Media will know to automatically upload those videos for processing.

Different turnaround service levels can be assigned by applying a variation of the 3play tag as detailed in Step 5
Videos can be tagged for Standard, Rush, Expedited, Same Day, and Extended turnaround service levels.  
You will receive notification emails confirming successful uploads. 

Please note that to submit captioning requests using tag based auto upload from your Brightcove account, this integration feature must be set to ON within your 3Play Media's linked account settings. If this feature was not enabled when the accounts were linked navigate to Upload > Linked Account > Select your linked Brightcove account > Settings. Once set to ON click Update.  

Step 1- Log into Brightcove

Brightcove logo for captioning integration

Step 2- Click on the Media tab

To view your list of videos, click on the Media tab located at the top of the page.

Brightcove Media tab 

Step 3- Select video for captioning

Select the video you want to submit to 3Play Media for closed captioning.  

Select Brightcove video for 3Play Media closed captioning services

Step 4- Click Edit in Video Information

The Tags menu is located in the Video Information section of your Brightcove asset. 
Click on Edit within the Video Information section to access the Tags field. 

Edit Brightcove Video Information to tag video to send closed captioning request to 3Play Media

Step 5- Add a tag to a video to request captions

In the Tags field add (or type in) the tag 3play to submit the asset for the Standard four (4) business day turnaround service level. Once you have entered the tag click return/enter and tag the should become highlighted in blue.

Add tag 3play in Brightcove to request closed captions for video

 

Other turnaround service level tags for requesting closed captions for Brightcove videos:

Add the following tags to assign a different turnaround time for your request

For Same Day turnaround (8 hours from upload), add the tag3play_same_day

For Rush turnaround (1 business day), add the tag: 3play_rush

For Expedited turnaround (2 business days), add the tag: 3play_expedited

For Extended Turnaround (10 business days), add the tag: 3play_extended

For 2 Hour turnaround (2 hours), add the tag 3play_two_hour

IMPORTANT NOTE Regarding the 3play_processed tag!!!

Once the captioning process has begun, the 3play tags will be replaced with 3play_processed.
Please note that the 3play_processed tag DOES NOT MEAN that the captions are  complete!

See more information on turnaround service levels

 

Step 6- Click Save Changes

Once you have added a 3play tag to your video click Save and your Brightcove video will be submitted for closed captioning

Click Save to submit Brightcove video to 3Play Media for closed captioning

You will receive an email from 3Play Media confirming that the files were successfully uploaded.

Please note that to have closed captions automatically added to a Brightcove video upon completion of the transcription process, Postback Data must be turned On in the settings for the linked account associated with your Brightcove account.

If this feature was not enabled when the accounts were linked navigate to Upload > Linked Account > Select your linked Brightcove CMS account > Settings. Once set Postback Data is set to ON click Update.  

 

 

 

 

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