Knowledge Base/General Documentation/Translation

Translation: Gengo Overview

David Zylber
posted this on January 15, 2013 06:44 PM

Gengo translation provider

If you have chosen Gengo as your translation provider, here is some information you may find helpful.

Over 20 languages offered...

Service levels and pricing:

Gengo offers three translation service levels and pricing is based on an estimated word count. 

Standard: Accurate translation of your text by a native speaker. 
Pro: Professional translation for formal business use. Detailed attention to tone, subject, and meaning. 

Turnaround time and monitoring job status:

91% of translation jobs submitted to Gengo are completed in under 24 hours. 

The turnaround times for translations will vary and the completion times displayed are estimates. Complex jobs can take much longer than simple ones, and Gengo can't tell before you order how difficult your translation is. 

Your turnaround time will be updated as it moves through the translation process and you may see periodic changes to your delivery date.

To check the status of your translation, follow the steps below...

Step 1- Click on Translations in Progress

From the My Files page click Translations in Progress located on the left-hand side of the page under Activity.

Step 2- Locate your translation's delivery date

All translations that are being worked on will be listed here and the estimated date of completion is listed under Delivery.

See more information about Gengo.