Skip to main content
3Play Media Support Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. 3Play Media Support
  2. Prerecorded Accessibility

Prerecorded Accessibility

Transcription and Captioning

  • Transcript Review
  • Transcription Settings
  • Transcription Settings Explained
  • FTP Upload
  • FTP Upload Naming Conventions
  • FTP Manifests: Creation and Formatting Instructions
See all 7 articles

Downloading Captions and Transcript Files

  • Available Output Formats: Captions and Transcripts
  • Understanding SMPTE Timecode and Drop Frame vs. Non-Drop Frame
  • Adjusting SMPTE Start Time and Frame Rate Settings

Audio Description

  • What Is Audio Description?
  • Audio Description: Settings
  • Audio Description: Special Instructions
  • Audio Description: Ordering During Upload
  • Spanish Audio Description: How to Order
  • Audio Description: Order AD for a Completed File
See all 13 articles
3Play Media Support
Footer Image

Contact Us

255 State St
Floor 6
Boston, MA 02109

Tel: (617) 764-5189
Fax: (617) 245-0510